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About the Role

This role focuses on leading end-to-end change management for complex, technology-enabled initiatives across the DBS portfolio. You will act as a senior change lead on strategic programmes, shaping change strategies, assessing business impacts, and designing practical interventions that improve business readiness, adoption and sustained outcomes. This is an individual contributor role with no direct line management responsibility.

Responsibilities

Lead end-to-end change management on complex technology-enabled initiatives, from early shaping through delivery and adoption.
Develop and deliver pragmatic change approaches aligned to programme objectives and business context, including impact assessment, stakeholder and leadership engagement, communications, enablement, business readiness and adoption activities.
Partner with sponsors, project managers, product, technology and business leaders to shape the change approach, align stakeholders, surface risks early, and support successful delivery and adoption.
Contribute to programme governance and SteerCo discussions as part of the wider delivery leadership team, helping shape decisions, clarify scope and manage delivery and adoption risks proactively.
Measure business readiness, adoption and change outcomes, using insight to shape interventions.
Provide practical advice and light-touch support to smaller initiatives across the portfolio where needed.
Contribute to the development of change standards, playbooks, operating model and AI-enabled approaches to improve change delivery.

Requirements

Significant experience leading end-to-end change management on complex technology-enabled programmes or transformations.
Proven experience acting as a Change Lead or senior change practitioner on major initiatives, with the ability to lead work independently and influence without formal authority.
Experience working in a large, global and/or matrixed organisation, or in consulting environments supporting similar complexity.
Experience designing and delivering end-to-end change approaches, including impact assessment, sponsor and stakeholder engagement, communications and enablement, business readiness and adoption.
Practical experience using generative AI tools to improve the quality and efficiency of change or project delivery.
Strong communication and stakeholder engagement skills, with the ability to translate complex technology-enabled change into clear actions for different audiences.
Strong judgement, attention to detail, and ability to balance strategic thinking with hands-on delivery.
Comfortable working with ambiguity, creating structure where needed, and maintaining momentum in evolving environments.
Experience working across a range of project types and change contexts would be advantageous.

Skills

Change Management
Stakeholder Engagement
Communication
Generative AI Tools

Location

London
Oxford

Work Type

Hybrid
Flexible hours

Experience Level

Senior

Benefits

Generous holiday allowance with the option to buy additional days
Health screening
Eye care vouchers
Private medical benefits
Wellbeing programs
Life assurance
Competitive contributory pension scheme
Long service awards
Save As You Earn share option scheme
Travel Season ticket loan
Maternity, paternity and shared parental leave
Access to emergency care for both the elderly and children
RE CARES days
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts via Perks at Work

About the Company

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future.
We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company.
Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Equal Opportunity

We are an equal opportunity employer with a commitment to help you succeed.
Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play.
Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers: EEO Know Your Rights.