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About the Role

This role involves managing tenant relations, lease administration, financial tasks, and property maintenance coordination to ensure high tenant satisfaction and operational efficiency.

Responsibilities

• Serve as the primary point of contact for tenants, addressing inquiries, resolving complaints, and fostering positive relationships.
• Assist in administering lease agreements, ensuring compliance with terms and conditions.
• Maintain accurate records of all lease, tenant, and building documents.
• Assist in budgeting/forecasting, reconciliations, and financial reporting.
• Act as the primary accounting contact for accounts payable, including coding invoices, managing adjustments and accruals, and processing billbacks.
• Monitor and manage the collection of rent payments and confirm tenant charges.
• Ensure timely application of funds received and address issues related to late payments or delinquencies.
• Conduct regular inspections of properties to assess conditions and identify maintenance needs.
• Ensure compliance with safety and health regulations.
• Coordinate maintenance and repair requests, liaising with vendors and maintenance personnel.
• Ensure timely and effective resolution of maintenance issues while maintaining property standards.
• Participate in larger capital and/or operational projects.

Requirements

• 1-3 years of experience in office, industrial, or retail property management.
• Experience in property management software (Yardi and Angus Anywhere preferred).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint & Teams).
• Excellent written and oral communication and interpersonal skills, including ability to communicate across digital platforms and in-person.
• Exceptional organizational and problem-solving abilities.
• Effective time management, including prioritization of time sensitive items and the ability to meet deadlines.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Skills

• Property Management Software (Yardi, Angus Anywhere)
• Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams)
• Written Communication
• Oral Communication
• Interpersonal Skills
• Digital Communication
• In-person Communication
• Organization
• Problem-Solving
• Time Management
• Prioritization
• Teamwork
• Independent Work

Experience Level

• 1-3 years

Education Level

• Bachelor’s degree preferred