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About the Role

Hotel Equities is seeking a Houseperson for the Hyatt Place Austin Airport in Austin, TX. This role provides essential cleaning services to ensure a pleasant and comfortable guest experience.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints, or suggestions appropriately, referring them to management.
• Gathers waste and/or contaminated materials for disposal in guestrooms, hallways, lobby, stairwells, and offices.
• Maintains privacy and security by announcing entry and servicing guestrooms.
• Properly uses and maintains assigned equipment and supplies.
• Maintains common areas, including floor closets, stairwells, halls, lobby areas, and elevators.
• Maintains the daily log, accounting for completed tasks, tracking issued keys, and reviewing the communications log.
• Handles lost and found items according to department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor informed of all problems or matters of significance.

Requirements

• Work experience as a Room Attendant or Houseman/Houseperson is required.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds.
• Flexibility with workdays and hours, including working weekends and holidays.

Skills

• Cleaning
• Impeccable eye for detail
• Self-directed work

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma is a plus

Benefits

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

About the Company

• Hotel Equities, a multi-award-winning hotel development and hospitality management company.