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Responsibilities
- Delivers linens, toiletries, and other supplies to the housekeeping department and replenishes supplies in public areas.
- Prepares rooms for cleaning upon guest departures and assists with deep cleaning projects.
- Performs all tasks related to laundry and linen care.
- Maintains appropriately stocked linen and storage rooms.
- Meets cleanliness and time requirement standards for cleaning various hotel areas.
- Provides exceptional guest service and responds promptly to guest inquiries and concerns.
- Performs basic maintenance, including plunging toilets, changing light bulbs, and changing batteries.
- Handles chemicals and cleaning supplies with care and in accordance with standards.
- Operates commercial laundry and cleaning equipment.
- Assists team members and other departments to contribute to operational efficiency.
- Performs additional responsibilities as assigned by leadership.
Requirements
- Strong interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to handle stressful situations with poise and professionalism.
- Conducts work-related functions in a professional manner.