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About the Role

We are looking for an Account Director to manage senior client relationships across a portfolio of brands within The Good Economy. You will act as the senior partner responsible for setting client ambitions, leveraging agency capabilities, and ensuring the delivery of impactful work.

Responsibilities

• Own a portfolio of senior client relationships, including CMOs, Marketing Directors, and founders.
• Set client ambitions and lead quarterly business reviews.
• Shape the agency's response to commercial, creative, and operational requests.
• Serve as a trusted advisor on brand strategy, growth, and future initiatives.
• Lead the strategic narrative across accounts, integrating brand, social, influencer, and paid media efforts.
• Incorporate external context, such as industry shifts, competitor activities, and audience changes.
• Lead a multi-disciplinary team of managers and executives across social, influencer, paid, and strategy.
• Set performance standards, coach managers, and resolve delivery obstacles.
• Ensure delivered work meets agency standards and pride.
• Manage forecast, revenue, and margin for the assigned portfolio.
• Develop and renegotiate scopes of work to align with client and agency needs.
• Identify and convert organic growth opportunities within accounts.
• Lead organic growth discussions and contribute to new business pitches.
• Author senior proposals, response decks, and lead chemistry sessions.
• Represent TGI at industry events, panels, and award ceremonies.

Requirements

• A senior agency operator with 5+ years of experience in agency-side client leadership.
• Proven track record of owning senior client accounts end-to-end.
• Trusted by senior clients, sought for advice by CMOs and Marketing Directors.
• Strategically literate, capable of contributing to discussions with strategists and creatives.
• Commercially confident in managing forecasts, margins, scopes, and organic growth.
• Experienced people leader with a history of building and leading multi-disciplinary teams.
• Ability to remain calm and effective during challenging situations, such as difficult feedback or escalations.
• Skilled presenter, able to convey complex agency viewpoints concisely.
• Proficient with AI tools like Gemini, Claude, and Notion AI, and capable of shaping team usage.
• Committed to high standards in briefs, writing, and delivery.
• Experience with MacBook.

Skills

• Client Relationship Management
• Strategic Planning
• Team Leadership
• Commercial Acumen
• Presentation Skills
• AI Tool Proficiency
• Brand Strategy
• Social Media Marketing
• Influencer Marketing
• Paid Media Strategy
• Proposal Writing
• Business Development

Location

• Hybrid

Work Type

• Hybrid remote working
• Flexible hours

Experience Level

• 5+ years in agency-side client leadership

Salary/Compensations

• Competitive Salary - set per role, based on experience, location and role fit
• Company bonus scheme up to 10% of salary based on personal & company performance

Benefits

• 25 days holiday allowance (plus bank holidays)
• Monthly Travel Budget
• Monthly Wellness budget
• Company pension scheme
• Enhanced maternity, paternity, sick pay & health cash plan
• Fast growing company and opportunity to grow with the team
• Open-minded culture, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give back
• Regular team socials

About the Company

• The Good Influence is a social agency focused on building trusted brands within The Good Economy.
• We specialize in developing creative content, building communities, activating influencer partnerships, and driving conversion and awareness through paid media.
• We have received numerous industry awards, including Adweek's 3rd Fastest Growing Agency Globally and Campaign's Best Places to Work.
• We are committed to giving back, donating 1% of revenue to 1% for the Planet and supporting The Felix Project.
• We are a climate-positive business through On A Mission.

Equal Opportunity

• As an equal opportunities employer, we welcome applications from all backgrounds, and treat all applications equally, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation, or any other equality characteristic.
• We take pride in building a supportive and creative work environment, committed to inclusion, diversity, and representation.