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About the Role

The Account Management team is critical to Adyen's growth and success, expanding the Adyen brand globally. This role involves managing relationships with innovative international merchants, working on cross-functional initiatives in a fast-paced, entrepreneurial environment with high autonomy. You will become an expert in the global payments landscape and level up your skills through our AM Academy.

Responsibilities

• Build strong customer relationships and navigate their organizations to align stakeholders.
• Develop a global network within Adyen and work collaboratively across cultures and time zones.
• Drive commercial discussions with customers, meeting strategic and financial targets.
• Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance.
• Position Adyen as a trusted partner and use data to tell compelling stories.
• Prioritize and execute short and long-term projects with varying timelines across multiple accounts.
• Serve as the voice and champion for your customer internally, acting as a feedback loop.

Requirements

• 3-6 years of experience in an account management, product management, complex enterprise software, technical infrastructure, or financial services (specifically payments) role.
• Enjoy engaging others and developing strong working relationships at all levels of management.
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high-level technical discussions.
• Skilled in leveraging business acumen and analytical abilities to strategically assess and help reach client goals.
• Comfortable synthesizing complex data sets and using data to tell a story.
• Professional written and verbal proficiency in German and English.
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results.

Skills

• Account management
• Product management
• Enterprise software
• Technical infrastructure
• Financial services
• Payments
• Commercial acumen
• Strategic consultation
• Project management
• Data analysis
• German language proficiency
• English language proficiency

Location

• Domestic
• International

Work Type

• Hybrid

Experience Level

• 3-6 years

About the Company

• Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, making it the financial technology platform of choice.
• At Adyen, everything is engineered for ambition.
• Teams are provided an environment with opportunities for success, backed by the culture and support to ensure they can own their careers.
• Adyen is motivated by individuals who tackle unique technical challenges at scale and solve them as a team.
• Adyen delivers innovative and ethical solutions that help businesses achieve their ambitions faster.

Equal Opportunity

• Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
• Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
• No matter who you are or where you're from, we welcome you to be your true self at Adyen.
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Adyen encourages you to reconsider and apply.
• We look forward to your application!