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About the Role

The London Public Library is seeking a dynamic leader to guide its Marketing & Communications and Fund Development departments in advancing the organization's strategic priorities and goals. This position contributes to the Library's Purpose, Values, and Strategic Plan by providing leadership and oversight for communications and development functions.

Responsibilities

• Manage 6 FTE in the Marketing and Communication Department.
• Lead, execute, and communicate a marketing strategy and annual business plan.
• Manage the Library’s brand.
• Ensure all marketing materials effectively communicate Library positioning and benefits according to brand standards and marketing plan.
• Collaborate with Executive Team members to leverage brand and values.
• Oversee production of Library publications, presentation templates, and reports.
• Oversee Copy Centre and Graphic Arts production procedures and processes.
• Provide direction and strategy on internal communication.
• Oversee development and maintenance of the Library’s website, mobile site, and internal communication tools in collaboration with the Director, IT.
• Oversee all aspects of the user-interface and content posted to the Library’s website and internal communications tool.
• Oversee preparation of donor-centred fund development materials.
• Provide marketing and communications advice and input to strategic initiatives and projects, ensuring the Library’s reputation and interests are safeguarded.
• Regularly provide input and occasional direct reporting of pertinent information requiring expertise to the Library Board.
• Ensure staff and the Library Board have the knowledge and information required to meet their responsibilities.
• Manage 1.5 FTE in the Fund Development Department.
• Lead the design, development, implementation, evaluation, and execution of all Library fundraising strategies with direction from the Executive Team.
• Oversee the full scope of fund development activities, including discovery, cultivation, solicitation, recognition, and stewardship of prospects and donors.
• Design and execute planned giving programs, capital, and comprehensive campaigns.
• Develop recognition programs to honour and appreciate donor generosity and support.
• Develop reports for internal use, including Board reports as requested.
• Comply with all reporting requirements and regulations to demonstrate commitment to accountability and transparency.
• Report to constituencies the sources, uses, and management of funds to preserve and enhance confidence in the organization.
• Lead organizational efforts to identify government and other grant funding opportunities and facilitate the application process.

Requirements

• Successful completion of a university education with courses in marketing or communication or equivalent.
• 8 years of progressive experience in managing a marketing and communications department at a not-for-profit, preferably in an urban environment.
• Experience in public libraries is desired.
• Experience in fund development, managing fundraising campaigns, and donor relations.
• Knowledgeable about current trends, issues, concerns, and practices in fund development.
• Strong relationships with the local media.
• Proven success in building relationships in the community.
• Demonstrated leadership experience with proven managerial skills and excellent people skills including management, negotiation and coaching.
• Proven track record in organizational leadership, strategic planning, operations management, service excellence, public relations, and partnership development.
• Proven track record of implementing continuous improvement.
• Demonstrated success in project management, with excellent organization skills and the ability to effectively prioritize projects and initiatives.
• Demonstrated level of professionalism and confidentiality with strong ethics.
• Demonstrated ability to work collaboratively in a team environment.
• Ability to interact effectively with all levels of staff, the public, elected officials, and public sector/government departments.
• Experience in a unionized environment is preferred.
• Valid driver’s license is required.
• All applicants must be legally entitled to work in Canada.
• Candidates who receive a conditional offer will need to provide a satisfactory Police Vulnerable Sector Check and/or Police Information Check at their expense.

Skills

• Exceptional communication and presentation skills.
• Experience with digital communications and social networking.
• Excellent organizational skills with demonstrated ability to prioritize, multi-task and manage projects.
• Exceptional oral and written communication and presentation skills, including public speaking ability.
• Excellent computer skills, including Office 365.

Location

• London, Ontario, Canada

Work Type

• On-site
• Full-time

Experience Level

• 8 years of progressive experience in managing a marketing and communications department
• Demonstrated leadership experience

Education Level

• University education with courses in marketing or communication or equivalent

Salary/Compensations

• $69,254 - $89,859 per hour

About the Company

• London Public Library is a place for everyone—a community anchor where people come to learn, create, connect, and discover.
• With 16 neighbourhood branches across the city, a dedication to outreach, and a wide range of online resources, we support Londoners at every age and stage of their lives.
• Our work is guided by our core values: Exceptional Customer Service and Anti-Racism and Anti-Oppression, supported by Strong Relationships, Digital Empowerment, Accountability and Responsibility, and Foundational Literacies.
• Working for London Public Library means helping to strengthen your community and make a meaningful impact every day.

Equal Opportunity

• London Public Library is an equal opportunity employer committed to equity, diversity, and inclusion.
• We welcome applications from all equity-denied groups, including Indigenous peoples, racialized communities, persons with disabilities, 2SLGBTQ+ people, and women.
• London Public Library is committed to a fair, accessible, and barrier-free recruitment process.
• We follow the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) to ensure all applicants are supported.
• If you require accommodation at any stage of the hiring process, please let the HR representative know when you are contacted. We will work with you to make sure your needs are met.