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About the Role

The Health and Science System Specialist (HSSS) is responsible for launching new products, managing business relationships, understanding formulary access, and promoting products within assigned accounts. This role involves sales efforts and relationship development with customers, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The HSSS needs strong customer, market, and business acumen, combined with product and disease state knowledge, and excellent sales, promotional, and strategic business development skills. Expertise in virtual and in-person customer engagement, utilizing digital tools, and effective remote work coordination are essential to address customer needs and achieve Pfizer's business objectives.

Responsibilities

Effectively identify and implement efficient virtual/in-person engagement strategies.
Develop and implement effective business and territory call plans, adapting based on insights.
Strategically build rapport and relationships with KOLs and customers.
Utilize digital tools effectively and adapt to new tools for customer engagement.
Proactively leverage analytics for insights and action plans.
Compliantly engage key customers to grow business and drive product demand through education.
Develop and deliver relevant, targeted messaging using approved materials.
Utilize enhanced product and disease state knowledge to educate providers.
Create impact with HCPs and direct office staff for customer engagements.
Optimize customer engagements for strategic deployment of approved Pfizer resources.
Provide information on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources.
Present terms of sale or existing contract terms where appropriate.
Answer on-label questions and introduce customers to the Pfizer on-demand portal.
Collaborate effectively and compliantly with cross-functional colleagues.
Use triaging protocols and digital apps to connect with SMEs for customer inquiries.
Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities.
Bring insights from customer surveys to leadership.
Drive sales in assigned Health System and/or accounts.
Contribute to the productivity and effectiveness of the IAT.
Understand and navigate changes in the healthcare landscape.
Influence customers by uncovering needs and communicating persuasively.
Understand Stakeholder Mapping and the Patient Journey.
Utilize insights towards local planning.
Develop strategic account selling and management skills.

Requirements

Must live within 25 miles of the border of the territory.
Valid US driver’s license and driving record in compliance with company standards.
Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
Demonstrated leadership across peer groups.
Ability to sell within specialized markets where third-party reimbursement and service centers have been utilized.
Ability to travel to all accounts/office locations within territory.
Candidates may be required to stay overnight as necessary.
Ability to work during weekends at medical conventions.
This position requires permanent work authorization in the United States.
Candidates must be authorized to be employed in the U.S. by any employer.

Skills

Customer, market, and business acumen
Strong product and disease state knowledge
Strong sales, promotional, and strategic business development and management skills
In-depth customer engagement expertise in both virtual and in-person settings
Systematic approach to virtual engagement
Outstanding communications skills
Adept in the operation of digital and virtual tools/multi-platforms skills
Ability to effectively work remotely
Coordination with cross-functional internal teams
Strong selling skills
Broad knowledge of payer dynamics, competitors, and associated disease states
Superior marketing, promotional, sales, technical and relationship building skills
Demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance.
Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills.
Excellent planning and prioritization skills.
Advanced ability to engage, influence and support customers throughout the marketing, promotional and sales process.
Excellent communication, and interpersonal and leadership skills.
Enhanced change agility to quickly learn and embrace new ways of working in a rapidly changing environment.
Advanced Strategic ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance.
Strong organizational and analytical skills
Ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications
Adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market.
Change agile and able to adapt quickly to workplace changes.
Exceptional time management, and planning and organizing skills.

Location

Austin, TX
Waco, TX
Remote - Field Based

Work Type

Remote
Field Based

Experience Level

Minimum 2 years of previous pharmaceutical biotech or medical marketing/promotional/sales, or relevant experience.
History of marketing, promotional or sales success
Strong territory management skills

Education Level

Bachelor’s Degree

Salary/Compensations

$108,600 - $250,700

Benefits

401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage

About the Company

Pfizer colleagues work together to positively impact health for everyone, everywhere.
Pfizer is a global leader in the biopharmaceutical industry, continuously seeking top talent inspired by its purpose to innovate therapies that significantly improve patients' lives.
The Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment.

Equal Opportunity

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.
Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.
Pfizer is an E-Verify employer.