Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This position is responsible for operational tasks within the Sales Service Operation team, including order processing, purchasing, shipping, and invoicing. The role requires accurate and stable operational execution based on ERP (SyteLine) and Standard Operating Procedures (SOP). It involves proactively learning global information and processes, with an emphasis on continuous improvement and efficiency. Beyond administrative tasks, the role requires identifying challenges and contributing to better operational workflows.

Responsibilities

Order entry and sales processing
Purchasing from domestic and international suppliers
Invoice creation, issuance, and processing
Responding to customer and internal inquiries via phone, email, and Teams
Handling all sales and service-related operational tasks
Managing shipping instructions
Executing tasks using SyteLine
Visualizing order, invoicing, and purchasing processes
Reviewing and reducing tasks performed manually or with Excel
Standardizing and improving operational workflows
Participating in other operational improvement projects
Maintaining accuracy of order, sales, and invoicing data
Managing progress and status within SyteLine
Identifying operational issues and proposing improvements

Requirements

Experience in sales administration, order processing, or related fields
Understanding of basic business workflows (order to invoice process)
Accuracy, sense of responsibility, and operational execution ability
Proactive attitude towards hands-on work
Experience using ERP systems (e.g., SAP, SyteLine)
Experience in order processing (manufacturer/trading company)
Experience in business improvement and efficiency enhancement
Experience in creating SOPs or standardizing operations
Experience moving away from Excel/manual-centric operations

Skills

ERP system usage
Excel
Communication

Location

Tokyo, Japan

Work Type

Full-time
Hybrid

Experience Level

Junior

Salary/Compensations

5,000,000 - 6,000,000 JPY

Benefits

Complete social insurance (pension, health, employment, workers' compensation)
Retirement benefit system (lump sum and defined contribution pension)
Various congratulatory and condolence money system
Medical insurance system (hospitalization covered from day 1)
401K with optional employee contributions (matching contributions)
Self-development support system (company subsidizes 50% for approved training)

About the Company

Oxford Instruments was the first venture company spun out from Oxford University in 1959. The company has since expanded its business steadily, starting operations in Japan in 1991. Leveraging world-class capabilities in imaging, analysis, and processing at the atomic and molecular level, Oxford Instruments provides cutting-edge products and services to leading global companies, universities, and research institutions. The company aims to contribute to a greener world, enhance connectivity in the hyper-connected society, advance healthcare, and foster scientific research by understanding and solving customer challenges with tailored solutions.