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About the Role

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Responsibilities

• Recruit, train, and develop a motivated team.
• Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Stay current with industry trends and competitor activities.
• Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Requirements

• Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.
• Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
• Minimum standard work week of 5 days.
• Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to –School).
• Requires a minimum of 5 days of availability.
• Minimum standard of a 30 hour work week.
• Availability on weekends and holidays.
• Punctuality and regular attendance consistent with the company’s policies are required for the position.
• Must have reliable transportation.
• Must speak English clearly in order to converse with customers and effectively supervise staff.
• Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
• May require the ability to move to different locations within the company's network based on operational needs and career growth.
• Requires prolonged standing approximately five to 14 hours per day.
• During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5 – 25 lbs regularly.
• In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• The work environment for this position is a moderately noisy retail setting.
• Must be at least 18 years or older.
• Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy.
• The company reserves the right to modify this job description with or without notice.

Skills

• Leadership
• Team Management
• Customer Service
• Sales
• Performance Management
• Inventory Management
• Visual Merchandising
• Store Maintenance
• Budget Management
• Expense Control
• Sales Data Analysis
• Revenue Growth
• Marketing
• Community Engagement
• Problem-Solving
• Communication
• Interpersonal Skills
• Organizational Skills
• Customer-Centric Approach
• Analytical Skills
• Flexibility
• Tech-Savvy
• Retail Management Software Proficiency
• Basic Computer Applications

Location

• Indianapolis, IN
• Boulder, CO

Work Type

• Full-time
• Onsite

Experience Level

• Management
• 2+ years’ experience in retail leadership strongly preferred

Education Level

• High School Diploma or GED equivalent

Benefits

• Health benefits
• Retirement plans
• Employee discounts

About the Company

• JD Finish Line offers a world of choices across our portfolio of brands.
• JD offers the possibility for infinite growth.
• At JD Finish Line, our commitment to Diversity & Inclusion is louder than words.
• As part of JD Finish Line’s commitment to creating a more diverse, equitable, & inclusive organization, we established voluntary, employee-led, Employee Resource Groups to support our Diversity & Inclusion mission and goals.
• We have also established a D&I Council composed of individuals throughout the company who are committed to creating an inclusive workplace where individuals of all races, genders, and backgrounds are free to be their authentic selves.
• We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company.
• Together, we are stronger.

Equal Opportunity

• The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws.
• The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law.
• The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.