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About the Role

The Atlassian Advisory Services team is seeking a Solution Consultant with a Cloud Platform focus to join their globally distributed team. This individual contributor role involves engaging with large strategic and enterprise organizations to help them solve complex business challenges and maximize their Atlassian investment. You will provide expert guidance on Atlassian products, practices, and solutions, driving value realization for clients.

Responsibilities

Collaborate with peers in Advisory Services to align on strategic outcomes for exceptional customer service.
Partner with customers to solve business challenges and achieve goals using Atlassian products, practices, and solutions.
Identify and promote opportunities for service and product expansion within client organizations.
Cultivate deep industry and solution expertise, staying current with evolving best practices.
Create technical solution content and prescriptive guidance to support customer goals.
Partner with non-customer-facing teams to advocate for customer needs and innovative solutions.
Spend up to 30% of time traveling domestically and potentially internationally for events.

Requirements

4-6 years of experience within SaaS companies.
2+ years of experience in customer-facing roles influencing stakeholders from technical administrators to executive leadership.
Demonstrated expertise in Atlassian's Cloud Platform.
Experience administering Atlassian Cloud ecosystems (Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.).
Background in SaaS-based architectures, integration methods, and security considerations.
Experience performing Atlassian Cloud migrations at various scales, including expertise in migration utilities and hybrid deployment models.
Experience with Rovo, Agentic AI, MCP, and/or other AI integrations.
Fluent in English.
Professional-level German communication skills are a significant advantage due to customer presence in the DACH region.

Skills

Cloud Platform expertise
Atlassian Cloud administration
SaaS architectures
Integration methods
Security considerations
Cloud migration
Rovo
Agentic AI
MCP
AI integrations
German communication skills

Location

Work Type

Office, home, or a combination of both
Hybrid

Experience Level

4-6 years of experience within SaaS companies
2+ years of customer-facing experience

Benefits

Health and wellbeing resources
Paid volunteer days

About the Company

Atlassian's common goal is to unleash the potential of every team.
Their software products help teams globally and are designed for all types of work.
Team collaboration through their tools makes the impossible possible.
They believe unique contributions create their success.

Equal Opportunity

Atlassian never discriminates based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All information will be kept confidential according to EEO guidelines.
Accommodations or adjustments can be supported at any stage of the recruitment process.