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About the Role

This role is a highly analytical position that combines Quality Assurance (QA) governance with data-driven process improvement. Operating within a mortgage/data services environment, you will analyze large datasets to detect operational defects, perform root cause analysis, and build automated reporting. You will also manage cross-functional QA projects, develop compliance test scripts, and use Lean Six Sigma tools to remediate risks before they impact the client.

Responsibilities

Evaluate massive data sets from multiple databases to identify defect trends.
Perform deep-dive root cause analysis and translate findings into executive-level summary reports and dashboard presentations.
Design, execute, and maintain complex audit test scripts based on business requirements.
Periodically conduct random loan sampling to measure procedural accuracy and compliance.
Act as the primary Quality contact for external departments.
Take full ownership of ongoing QA initiatives—including timeline management, action items, and cross-functional meeting facilitation.
Own the defect management lifecycle.
Monitor resolutions, implement corrective action plans, and leverage Lean Six Sigma tools to eliminate identified business process or training gaps.
Onboard and train new team members on QA methodology and audit compliance.
Validate their initial audit outputs, provide performance feedback, and re-instruct as necessary.
Assess operational risk levels across different business units, ensuring all internal and customer processes strictly adhere to company compliance requirements.

Requirements

4+ years of professional experience in data analysis.
Strong background in Quality Assurance (QA) within financial services or mortgage lending is highly preferred.
Intermediate to advanced proficiency in retrieving, querying, and manipulating complex data structures.
Experience with DB Visualizer (DB Viz), advanced Excel formulas, and the Microsoft Office Suite is required.
Proven understanding of Lean Six Sigma frameworks, Voice of the Customer (VoC) metrics, and formal Root Cause Analysis (RCA) techniques.
Strong project management aptitude with the ability to hold cross-functional teams and individuals accountable for deadlines and defect remediation.
Superior verbal and written skills required to present complex analytical data and risk assessments to all levels of leadership.

Skills

Data Analysis
Quality Assurance (QA)
DB Visualizer (DB Viz)
Advanced Excel Formulas
Microsoft Office Suite
Lean Six Sigma
Voice of the Customer (VoC) metrics
Root Cause Analysis (RCA)
Project Management
Cross-functional communication
Verbal and written communication

Location

Remote

Work Type

Hybrid
Full-time

Experience Level

4+ years

Education Level

High School Diploma or equivalent
Bachelor's degree in a quantitative field preferred

Salary/Compensations

48,500 - 55,016 USD

Benefits

Generous PTO
11 paid holidays
Well-being time off
Volunteer time off
Up to 16 weeks of fully paid parental leave
Baby stipend
Multiple medical plan options
Mental health and wellness support offerings
401(k) with company match
Vesting after one year
$400 annual well-being stipend
Tuition assistance up to $5,250
Recognition Rewards
Referral bonuses
Exclusive discounts

About the Company

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric.
Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem.
Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy.
We know our people are our greatest asset.
At Cotality, you can be yourself, lift people up and make an impact.
By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
CoreLogic will now be called Cotality!
Our new brand reflects our commitment to delivering innovative solutions and building deep relationships.
We’re someone who wants to work for a growing company with a people-first culture which has earned us Great Place to Work recognitions in six countries.

Equal Opportunity

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law.
Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values.
We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.
We are better together when we support and recognize our differences.
Cotality will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.