Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role exists to shape the experience of working at Football Beyond Borders. As FBB grows, the challenge is to deepen culture, strengthen leadership, raise standards, and build the organizational conditions for exceptional relational work to happen sustainably. The Head of People sits at the intersection of culture, leadership, wellbeing, staff development, organizational design, and performance. This is a strategic leadership role focused on helping FBB become an increasingly coherent, disciplined, relational, and high-performing organization.

Responsibilities

• Embed FBB’s leadership framework and management expectations across the organisation.
• Strengthen the quality and consistency of leadership and line management.
• Build manager capability in supervision, relational leadership, accountability, coaching, feedback, performance conversations, and conflict navigation.
• Design and deliver leadership development initiatives, reflective learning spaces, and management development programmes.
• Work closely with the Head of Adult Learning and Training Team to support practitioner and support staff development.
• Provide strategic input into practitioner development pathways and organisational learning.
• Lead FBB’s performance management and appraisal approach.
• Embed the organisation’s Quality Assurance framework across performance processes.
• Help define and embed what excellent relational practice looks like at FBB.
• Support managers to navigate performance conversations, accountability, progression, underperformance, and difficult conversations.
• Ensure probation, appraisal, and progression processes are fair, developmental, and high quality.
• Strengthen organisational standards whilst protecting relational depth, sustainability, and practitioner wellbeing.
• Lead FBB’s wellbeing strategy and staff support approach.
• Embed Reflective Practice across the organisation.
• Strengthen organisational approaches to burnout prevention, sustainability, and team health.
• Support managers and senior leaders to build healthy, high-functioning teams.
• Help build a culture where people feel psychologically safe, supported, and able to grow.
• Support complex staff situations including wellbeing support, health adjustments, relational repair, and staff support processes.
• Help shape and protect FBB’s relational culture as the organisation grows.
• Strengthen a culture rooted in connection, accountability, growth, belief, hard work, and relational practice.
• Lead key organisational rituals including residentials, celebrations, reflective spaces, staff gatherings, and recognition moments.
• Support identity forums and belonging spaces across the organisation.
• Strengthen cohesion, alignment, and connection across teams and regions.
• Line manage and develop operational People Team staff.
• Ensure strong delivery and quality assurance across People processes.
• Use staff insight and organisational data to identify emerging patterns, risks, and opportunities.
• Bring proactive recommendations and interventions into leadership discussions.
• Help ensure organisational growth remains sustainable, relational, and high quality.

Requirements

• Deeply believes in relational leadership and people development.
• Can balance high standards with deep care.
• Is an exceptional coach and manager developer.
• Can navigate complexity, challenge, and difficult conversations with humanity and clarity.
• Understands how culture is built day-to-day through leadership, systems, and behaviours.
• Is strategic whilst remaining deeply people-centred.
• Can connect organisational vision to everyday practice.
• Believes meaningful work with young people requires meaningful investment in the adults doing the work.
• Enhanced DBS checks.
• Two professional references.
• Safeguarding training and compliance processes.
• Ongoing safeguarding CPD and learning.

Skills

• Relational leadership
• People development
• Coaching
• Manager development
• Strategic thinking
• Culture building
• Performance management
• Organizational design
• Wellbeing strategy
• Reflective practice
• Safeguarding

Location

• National role
• London
• Greater Manchester
• West Midlands

Work Type

• Full Time

Experience Level

• Leadership
• Senior leadership

Salary/Compensations

• £42,282 to £49,328

Benefits

• 40+ days annual leave
• Wellbeing budget
• Employee Assistance Programme (EAP)
• Reflective Practice and clinical supervision
• Nike staff kit
• Access to football tickets through partners
• Dedicated learning & development budget
• Coaching and mentoring opportunities
• Team socials, celebrations and retreats
• Travel expenses covered for work-related travel

About the Company

• Football Beyond Borders (FBB) is one of the UK’s leading education and youth organisations.
• We exist to support young people from socio-economic disadvantage to thrive in school by building long-term, trusting relationships with adults who believe in them.
• We believe every young person should have a trusted adult relationship throughout secondary school.
• Since launching in 2014, FBB has grown into a national organisation working with thousands of young people across schools in London, Greater Manchester and the West Midlands.
• We combine relationship-based practice, education, youth work and culture to help young people feel seen, supported and successful both in and beyond school.
• We are working to help build a country where every young person has access to a trusted adult relationship - and where schools, systems and organisations are designed around belonging, connection and long-term development.
• We are trying to build one of the best places in the country to do meaningful work with young people: a relational, developmental and deeply human organisation where high standards and deep care coexist.

Equal Opportunity

• We particularly welcome applications from people whose identities, experiences or backgrounds are underrepresented within senior leadership across the charity, education and youth sectors.