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About the Role

This role drives sales growth and market expansion across assigned regions by managing customer relationships, executing sales and merchandising strategies, and acquiring new retail partners. It is responsible for increasing revenue, negotiating retail contracts, and supporting system installations in new locations, while using market insights to identify growth opportunities. The role also includes hands-on responsibilities as a service technician, providing POS system support and troubleshooting to ensure seamless customer operations.

Responsibilities

Manage and grow relationships with existing and prospective clients to achieve sales targets, maintain a structured call cycle, identify new business opportunities, and expand revenue within the assigned territory.
Generate new leads through research, cold calling, and store visits; compile prospect lists; monitor market trends and competitors; and prepare sales reports and expense records to inform business decisions.
Promote ICT goods and services, assess customer needs, negotiate pricing and contract terms, process orders, and ensure delivery, installation, and service provisioning are completed effectively.
Deliver a high-quality, professional customer experience by responding promptly to enquiries, resolving issues, maintaining strong in-store relationships, and ensuring ongoing customer satisfaction.
Provide hands-on support for ECP POS systems and terminals, including troubleshooting hardware and software issues, ensuring contractual and system compliance, adapting solutions to customer needs, and supporting installations and post-sale service (including after-hours support where applicable).

Requirements

Two or more years proven sales and/or new business development experience within an ICT-orientated role.
Able to deal and negotiate with business owners.
Be a confident communicator with clear well-spoken English.
A team player attitude who can operate in a constant changing environment with the ability to work autonomously.
Able to take on board advice and follow sales guidelines.
Full driver’s license.
Previous experience in route convenience channel is highly desirable.

Skills

Sales
New business development
ICT
Negotiation
Communication
Team player
Autonomous work
Adaptability
Technical support
POS systems

Location

Australia

Work Type

Full-time

Experience Level

Mid-level

Education Level

Degree in sales, business or commerce

Salary/Compensations

$80,000 AUD per annum

Benefits

Staff discounts on products
Health and wellness perks
Supportive team culture with great social events
Inclusive and supportive work environment
Training, development and leadership growth opportunities
Opportunity to shape strategy and influence business direction

About the Company

Epay Australia Pty Ltd