About the Role
Our stores are the life and soul of our business, acting as the main touch points with our consumer base. The Sales Associate plays a key role in achieving high standards by ensuring a first-class experience and setting the tone for our brands.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service
- Acting as the first point of contact for authorizing discounts and resolving customer queries
- Demonstrating in-depth product knowledge as a brand ambassador
- Building and maintaining professional relationships with customers
- Providing outfit building and product recommendations
- Assessing customer needs and providing assistance and information on product features
- Driving store KPIs and suggesting improvements
- Ensuring shop and stock room maintenance, presentation, and organization are addressed
Requirements
- Previous track record within hospitality or retail
- Effective communication skills
- Ability to collaborate
- Ability to inspire trust
- Ability to recognize and celebrate contributions and achievements of others
- Adaptability to change
- Ability to act with purpose and show a clear presence on the shop floor
- Ability to take ownership and make informed decisions to find in-store solutions
Skills
- Customer service
- Product knowledge
- Relationship building
- Sales
- Communication
About the Company
- Calvin Klein believes in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs.
- PVH focuses on building Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world.
- PVH aims to be one of the best-performing brand groups in its sector.
- PVH is committed to creating a workplace environment where every individual is valued and heard.
- PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Equal Opportunity
- PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
- PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
