Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Supports facilities organization and workplace experience at a specific location, set of buildings, or campus environment. Responsible for the day-to-day implementation of policies, procedures, programs, hospitality services, and workplace services delivery to ensure a well-managed and well-maintained building, with an emphasis on client needs, environmental health and safety, hospitality, and quality programs.

Responsibilities

Ensure the day-to-day operations of the facility(s) or campus, including reception, events, janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives.
Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly, and effectively with employees, guests, employee hosts, and vendors.
Ensure coverage for the reception area during all business hours and assist employees.
Provide support for employees with Lost & Found and Luggage Management, adhering to operating procedures.
Perform general office duties, including sorting and delivering mail, outgoing shipping, wayfinding support, facilitating office tours, and assisting internal clients with logistics needs.
Provide a warm welcome to all visitors and ensure they are connected with their host, following badging protocol.
Support Executives and VIPs with meeting set up, catering, and supply needs.
Respond promptly to requests for building maintenance, repairs, and cleaning needs from building occupants.
Implement ongoing contract programs to address and resolve needs and problems under the direction of Regional Facilities Leadership.
Create and assign work orders to engineering staff, subcontractors, and vendors.
Report on open and closed work orders and check the status of open work orders.
Request, review, and submit work orders, bids, and proposals from vendors.
Verify final invoice pricing and process payments in a timely manner.
Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims.
Proactively inspect the facility, systems, rooms, and common areas, reporting findings or issues to Regional Facilities Leadership.

Requirements

High School Diploma or equivalent from an accredited institution (required).
Customer service, hospitality, or reception experience (preferred).
Experience in security, facilities, or access control environments (preferred).

Skills

Communication Proficiency (oral and written)
Problem Solving/Analysis
Leadership
Teamwork Orientation
Relationship Management

Location

Specific location, set of buildings, or campus environment

Work Type

Full-time

Experience Level

Level 1

Education Level

High School Diploma or equivalent

Salary/Compensations

$23.70 - $27.884615

Benefits

Health insurance
Vision insurance
Dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life insurance programs
Disability insurance programs
Paid time away from work
Unpaid time away from work

About the Company

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers.
With 52,000 employees in nearly 400 offices across 60 countries, Cushman & Wakefield is one of the largest firms in the industry, with more than 100 years of history.
In 2023, the company generated $9.5 billion in revenue from its core services.
Learn more at www.careers.cushmanwakefield.com.

Equal Opportunity

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com.
Please refer to the job title and job location when you contact us.