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About the Role

Corgan is actively recruiting an Endpoint/Systems Administrator to join the firm as part of our Information Technology team. This is an in-office position where you will work alongside a team of creative, highly motivated individuals who are passionate about their work and ready to collaborate to achieve outstanding results. Our ideal team member is passionate and progressively seeking more responsibilities to expand their expertise.

Responsibilities

Provide timely technology support to the firm’s employees.
Execute configuration and maintenance of endpoint management systems and MDM solutions for a wide range of devices, including Windows, MacOS, and iOS.
Independently manage and execute end-point projects from conception to completion, including planning, resource allocation, risk assessment, and successful delivery.
Oversee the setup, maintenance, and real-time troubleshooting of audio-visual equipment in conference rooms, including MTRs, ResourceXpress, Shure, and Crestron devices.
Develop and maintain standardized configurations and automated deployment processes for endpoints, working closely with the core technology team to ensure standards, detect configuration drift, and remediate vulnerabilities.
Analyze current IT services and recommend improvements to enhance efficiency and security.
Work with key deployment technologies like SCCM/MCEM to develop and manage solutions for streamlined device provisioning and management at scale.
Package and configure software deployments, ensuring alignment with established designs and standards.
Provide and receive technical guidance and mentorship to the IT team.
Serve as an escalation point for hardware, software, and networking incidents.
Create and maintain compliance profiles for all managed endpoints, applying policies, managing enterprise-wide device encryption, and ensuring systems meet security requirements.
Create and maintain detailed documentation for multiple configurations, processes, and support operations.
Generate reports to provide the team with visibility into device status and support data-driven decisions.
Maintain accurate inventory records of all IT assets.
Create and maintain documentation for all processes, procedures, repairs, and changes within ServiceNow.
Coordinate training and orientation for new and existing employees on equipment and networks.
Participate in an on-call rotation, after-hours maintenance, and incident response.
Occasional travel to other company offices will be required for specific project or operational needs.

Requirements

Bachelor's degree in computer science, MIS or equivalent training or work experience.
Minimum of 5 years of hands-on experience in end-user computing or help desk environment.
Outstanding Customer Service skills and resourcefulness.
Proven experience in endpoint management technologies such as Microsoft Endpoint Configuration Manager, Microsoft Intune, SCCM/MCEM, and JAMF.
Expertise in configuring and troubleshooting Windows/Mac operating systems.
Experience managing, developing, and implementing enterprise endpoint management policies and compliance activities.
Significant experience in configuring with Microsoft Services (e.g., Exchange, Entra, Teams, SharePoint), server administration (e.g., AD, GPO, DNS, DHCP, DFS).
Patch & Vulnerability Management software is highly preferred.
Ability to communicate effectively with all levels of business and technical personnel.
Excellent interpersonal, organizational, and facilitation skills.
Strong time management and project management skills.
Work at a computer for extended periods.
Move between standing, sitting, walking, talking, and hearing throughout the day.
Lift up to 40 lbs.
Travel to other offices as needed.

Skills

Endpoint management systems
MDM solutions
Windows
MacOS
iOS
Audio-visual equipment troubleshooting
MTRs
ResourceXpress
Shure
Crestron devices
SCCM/MCEM
Microsoft Endpoint Configuration Manager
Microsoft Intune
JAMF
Windows operating systems
Mac operating systems
Microsoft Services (Exchange, Entra, Teams, SharePoint)
Server administration (AD, GPO, DNS, DHCP, DFS)
Patch & Vulnerability Management software
ServiceNow

Location

In-office

Work Type

Full-time

Experience Level

5 years of hands-on experience

Education Level

Bachelor's degree in computer science, MIS or equivalent training or work experience

About the Company

At Corgan we are passionate about great design but the best thing we build is each other. Here, you’ll find camaraderie and collaboration as abundantly as curiosity and creativity. Corgan is a welcoming and supportive environment that provides significant career advantages. You’ll find room to grow, freedom to explore — and the safety to fail. Thank you for your interest in joining our curious, passionate, hardworking team.
Corgan creates opportunities for personal and professional growth that bring out the best in ourselves and those around us by sharpening skills, leveraging technology, and encouraging communication. Our commitment to the highest standards of professional ethics is unwavering. Our passion, drive for excellence, and abiding curiosity guide us each day in our interaction with our clients, partners, associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles and allowing you to focus on what you love doing, both inside and outside the office.
Join Corgan and help make amazing places at a place that makes you amazing!

Equal Opportunity

EOE/M/F/Disability/Vet