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About the Role

In Gartner’s Services Data Science team, we innovate the way our team helps clients receive value, so technology leaders will be able to make smarter decisions in a different way. We are searching for a talented data scientist to join our team. You will have access to the best facilities, technology and expertise within the industry and will work on challenging business problems. This is an excellent opportunity to be part of a new venture, in a start-up environment where you can truly develop your skill set and knowledge and bring impact to the team.

Responsibilities

• Designing and implementing state of the art Large Language Model (LLM) based agents that seamlessly synthesize complex information and initiate important actions in a business workflow.
• Using advanced Generative AI techniques deriving actionable insights from unstructured text data, such as call transcripts and emails.
• Predicting client interest basis their digital footprint and making relevant recommendations to drive higher client value delivery.
• Leverage statistical and machine learning techniques to extract actionable insights from client retention data.
• Develop customer churn prediction models that proactively identify at-risk clients.
• Build tools to process structured and unstructured data.
• Engineering features and signals to train ML model from diverse data collection.

Requirements

• BS required/ MS/ preferred; in Computer Science or other technology, Math, Physics, Statistics or Economics (focus on Natural Language Processing, Information Retrieval a plus).
• 4 years’ experience in data science methodologies as applied to live initiatives or software development.
• Experience working with Gen AI projects.
• Minimum 4+ years of experience in python coding and statistical analysis.
• Minimum 2 years working experience in several of the following: Prompt Engineering and working with LLMs, Machine Learning and statistical techniques, Data mining and recommendation systems, Natural Language Processing and Information Retrieval, Experience working with large volumes of data, User behavior modeling.

Skills

• Prompt Engineering
• LLMs
• Machine Learning
• statistical techniques
• Data mining
• recommendation systems
• Natural Language Processing
• Information Retrieval
• large volumes of data
• User behavior modeling
• python coding
• statistical analysis
• Generative AI

Location

• Remote

Work Type

• Hybrid

Experience Level

• 4+ years

Education Level

• BS required
• MS preferred

Salary/Compensations

• 98,000 USD - 133,000 USD

Benefits

• Annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• Generous PTO
• 401k match up to $7,200 per year
• Opportunity to purchase company stock at a discount

About the Company

• Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company.
• We deliver the technology-related insight necessary for our clients to make the right decisions, every day.
• We work with every client to research, analyze and interpret the business of IT within the context of their individual role.
• Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A.
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
• We do important, interesting and substantive work that matters.
• That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.
• The bar is unapologetically high.
• So is the impact you can have here.
• Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally.
• How far you go is driven by your passion and performance.
• We hire remarkable people who collaborate and win as a team.
• Together, our singular, unifying goal is to deliver results for our clients.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
• This is why, year after year, we are recognized worldwide as a great place to work.
• Gartner is the world authority on AI.
• At Gartner, you’ll join a company at the very center of the AI revolution.
• Gartner has proactive, objective guidance throughout clients’ AI journeys.
• We set the standard for how organizations leverage artificial intelligence to drive meaningful impact.
• You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
• It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate.
• If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
• Over 13,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights.
• Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients.
• Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
• We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
• How far you go is driven by your passion and performance.

Equal Opportunity

• The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law.
• Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.
• Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
• If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner’s career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to Applicant.Assistance@gartner.com.
• The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
• Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
• If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.
• You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.