Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Supervise overall branch operations to ensure productivity, profitability, and customer satisfaction, involving sales efforts, business initiatives, and report preparation.

Responsibilities

• Supervise daily office activities including fleet management, documentation compliance, customer service, sales, and staff training.
• Maintain positive and professional relationships with partners.
• Assist in achieving financial goals for revenue, VAS, on-rents, and EBITDA.
• Communicate consistently with the branch manager.
• Maintain branch cleanliness.
• Assist in maintaining Hertz's service quality standards.
• Adhere to Hertz policies and procedures daily.

Requirements

• 1-2 years of solid customer service experience in a related industry.
• Prior management experience in sales and customer service.
• A driving record in good standing and valid U.S. driver’s license.
• Ability to work effectively in a fast-paced environment.
• Excellent written and spoken communication skills.
• Ability to multitask and contribute to a fast-paced environment.
• Line management and previous sales experience are a plus.
• Must have a valid driver's license and excellent driving record.
• Ability to drive multiple types of vehicles (automatic).
• Ability to project a professional appearance.
• Ability to read and understand driving directions and maps.
• Ability to engage in verbal interaction with customers.

Skills

• Customer service
• Sales
• Management
• Communication
• Multitasking

Location

• North America

Work Type

• Full-time

Experience Level

• 1-2 years customer service
• Prior management experience

Education Level

• College degree preferred

Salary/Compensations

• $18.50/hr.

Benefits

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

About the Company

• The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
• The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

Equal Opportunity

• At Hertz, we champion and celebrate a culture of diversity and inclusion.
• We take affirmative steps to promote employment and advancement opportunities.
• The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
• Individuals are encouraged to apply for positions because of the characteristics that make them unique.
• EOE, including disability/veteran