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About the Role

We are seeking a Managing Engineer within the Refrigeration sector to oversee a team of Refrigeration Engineers, ensuring timely and budget-conscious completion of planned and reactive maintenance tasks. This role also involves managing the call-out rota to guarantee adequate and safe coverage at all times.

Responsibilities

• Supervise the team, acting as their daily point of contact, and provide management support, guidance, training, and development to colleagues.
• Provide technical support and training to the team of Refrigeration Engineers.
• Control staffing on a day-to-day basis, including management of an on-call rota.
• Assist Area Support Manager with HR processes such as return-to-work forms, disciplinary incidents, performance reviews, and managing under-performing colleagues.
• Schedule holiday and absence cover.
• Investigate, record, and escalate accidents or near misses according to the Health & Safety Policy.
• Provide technical support for major operational issues and assistance for major incidents.
• Assist the team in delivering high-quality PPM work.
• Collaborate with the Area Support Manager to address and mitigate Health & Safety issues.
• Assist the Area Support Manager with budgetary management of parts and material usage.
• Attend client and manager meetings within the region on behalf of the business.

Requirements

• Full UK driving license is essential.
• Must have experience in an FM environment.
• Must have Refrigeration Engineering experience within Supermarkets.
• Excellent communication skills, ability to influence and use diplomacy with clients and colleagues.
• Ability to supervise engineers in a pressurized environment dealing with store teams and members of the public.
• Capable of prioritizing a complex and demanding workload.
• Flexibility with working hours to protect customer service levels and provide continuity of service, including weekend working and on-call cover.

Skills

• Refrigeration Engineering
• Supervision
• Technical Support
• HR Processes
• Health & Safety Management
• Budgetary Management
• Client Meetings
• Communication Skills
• Prioritization

Location

• Croydon
• South East London

Work Type

• Full-time
• On-call
• Weekend working

Experience Level

• Senior
• Managing Engineer
• Minimum 5 years post qualification experience
• Demonstrable management/supervisory experience (desirable)

Education Level

• City & Guilds qualified in Refrigeration (or equivalent), including F-Gas
• 18th Edition (desirable but not essential)

Salary/Compensations

• £57,668 per annum
• Up to 4% discretionary bonus scheme
• Overtime paid at time and a half
• Full door-to-door pay

Benefits

• 25 days annual leave, plus bank holidays
• Matched contribution Pension scheme of 4.5% up to 6%
• Health Cash Plan & Life Assurance
• Cycle to Work Scheme
• Discounts, vouchers, and financial aid programs
• Refer a Friend reward scheme
• Funded Training Sponsorship Scheme
• Access to state-of-the-art training academy
• Industry leading Learning & Development opportunities

About the Company

• At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues.
• At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team.
• Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.