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About the Role

Manages home-lending production for a team of mortgage loan officers and support staff, overseeing business integrity and growing an effective sales force. Drives productivity through sales initiatives and leverages marketing collateral to maximize market opportunity by collaborating on sales strategies and aligning with customer experience expectations.

Responsibilities

• Manages home-lending production for a team of mortgage loan officers and support staff in accordance with PNC core values.
• Oversees the business integrity of the market.
• Manages and coordinates the activities of mortgage loan officers engaged in promoting and providing products and/or services.
• Grows, retains and develops an effective sales force to cover the geography of the market.
• Drives productivity through sales initiatives and leveraging marketing collateral.
• Maximizes market opportunity by collaborating with internal and external business partners to establish long- and short-term sales strategies.
• Manages activities to align with customer experience expectations.
• Cultivates diverse teams and inclusive workplaces to expand thinking.
• Role models our values with transparency and courage.
• Takes action to drive change and innovation that will transform our business.
• Takes personal ownership to deliver results.
• Empowers and trusts others in decision making.
• Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

• At least 3 years of prior management experience is typically required.
• Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
• This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Skills

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Customer Experience Management.
• Effective Communications
• Mortgage Products.
• Sales Tasks And Activities
• Selling.
• Strategic Sales Planning

Location

• San Francisco/South Bay Area, CA

Work Type

• In-office

Experience Level

• 5+ years of industry-relevant experience
• 3+ years of prior management experience

Education Level

• University/college degree
• Comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Salary/Compensations

• $75,000.00 – $75,000.00
• This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service

About the Company

• PNC's people are their greatest differentiator and competitive advantage in the markets they serve.
• They are all united in delivering the best experience for their customers.
• They work together each day to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success.
• PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.
• For nearly 160 years, PNC has strived to make a meaningful impact for its employees, customers, communities, and shareholders.
• They believe their success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments.
• Their inclusive workplace allows employees to be heard, valued, and developed to do their best work.
• Being a great place to work means they are making a lasting difference for everyone they serve.

Equal Opportunity

• PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
• California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.