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About the Role

The role is responsible for managing assigned sites within the account owned and/or occupied portfolio in accordance with all local, state, and federal requirements. This position will oversee line of business and third-party relationships for assigned buildings and manage a team of Facility Management professionals.

Responsibilities

• Manage the performance and outcomes of assigned staff.
• Maintain interface with third-party owners (Landlords), ensuring contract compliance, accurate reporting, and resolving critical tenant relations issues.
• Provide overall facility services in accordance with accounts' standard processes and procedures.
• Ensure compliance with portfolio-wide initiatives and required local, state, and federal laws and regulations.
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography.
• Prepare, submit, and manage facility budgets, track variances, and ensure smooth recovery process.
• Support prompt collection of management fees and reimbursements from 3rd party tenants.
• Responsible for overall team management, staff development, and planning.
• Execute staff succession and growth plans.
• Involved in compensation planning process.
• Build actionable and measurable career development plans for every direct report and engage in consistent conversations regarding progress.

Requirements

• Bachelor's Degree in Engineering or equivalent combination of experience and education.
• 8+ years of experience.
• Strong leadership and relationship building skills.
• Strong interpersonal skills and problem-solving ability.
• Excellent verbal/written communication and presentation skills.
• Proven record of providing excellent internal and external customer service.
• Knowledge of standard business and accounting practices.
• Knowledge of Excel and ability to analyze data.

Skills

• Leadership
• Relationship building
• Interpersonal skills
• Problem solving
• Verbal communication
• Written communication
• Presentation skills
• Customer service
• Business practices
• Accounting practices
• Excel
• Data analysis

Location

• On-site – Tokyo, Japan

Work Type

• On-site

Experience Level

• 8+ years of experience

Education Level

• Bachelor's Degree in Engineering or equivalent combination of experience and education
• Advanced degree a plus
• CPM, RPA, or CSM designation
• Real estate license

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
• A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
• Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
• JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.