About the Role
As a Pelvic Health Therapy Development Specialist, you will play a critical role in the successful introduction and adoption of new OAB (overactive bladder) therapies. You will provide in-depth technical support and guidance to help HCP teams build confidence, capability and belief in our innovative new therapies. The ideal candidate will be energized by the opportunity to partner with HCPs to offer new therapies and motivated to expand access for patients.
Responsibilities
- Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts.
- Set a strong foundation for customer and procedural independence and program growth.
- Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success.
- Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies.
- Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution.
- Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges.
- Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption.
- Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch.
- Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts.
- Develop and execute therapy development plans for each target account to support sustained adoption.
- Build and maintain strong relationships with HCP and staff at supported sites.
- Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products.
- Provide on-site technical support during initial procedures to ensure the proper use.
- Assist physicians and clinical staff with technical guidance and troubleshooting during procedures.
- Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office.
- Stay up to date on latest clinical publications.
- Attend at least 1 physician training – potentially supports cadaver portion of that training.
- Share new support materials (e.g. case publications, case libraries, etc.) with HCPs.
- Share insights and best practices with internal teams.
- Stay updated on the latest advancements in relevant technology and surgical techniques.
- Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
- Contribute to the continuous improvement of training programs and technical support processes.
Requirements
- Possess a strong background in medical device technology.
- Possess product and procedure expertise.
- Possess therapy development experience.
- Possess a strong track record of agility and adaptability to learn.
- Ability to manage and collaborate with complex stakeholders and build effective working relationships.
- High School Diploma (or equivalent) AND 8+ years experience*
- Associate’s Degree AND 6+ years experience*
- Bachelor’s Degree AND 4+ years experience*
- *Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
- Advanced degree or certification in a relevant field.
- Experience with product launch and market introduction of medical devices.
- Proven track record of successful physician training and/or case coverage.
- Strong understanding of surgical procedures and medical device technology.
- Confidence to provide physician constructive feedback to improve performance.
- Excellent communication and presentation skills.
- Ability to work independently and collaborate with cross-functional partners to assess and address barriers to full adoption.
- Ability to manage change in a way that reduces the concern experienced by others.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
- The candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region.
- A valid driver's license is essential for this role.
- U.S. work authorization is required for roles below Principal level.
Skills
- Medical device technology
- Product and procedure expertise
- Therapy development
- Agility and adaptability
- Stakeholder management
- Relationship building
- Communication
- Presentation skills
- Independent work
- Cross-functional collaboration
- Change management
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- 8+ years experience with High School Diploma
- 6+ years experience with Associate’s Degree
- 4+ years experience with Bachelor’s Degree
Education Level
- High School Diploma or equivalent
- Associate’s Degree
- Bachelor’s Degree
- Advanced degree or certification in a relevant field
Salary/Compensations
- $125,000.00 - $125,000.00
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
About the Company
- At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
- Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain.
- Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.
- Our Pelvic Health Operating Unit advances care for patients living with bladder and bowel control conditions through targeted, minimally invasive neuromodulation therapies, including sacral and tibial solutions.
- We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level.
- We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
- Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
- We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
- We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.
- Our industry leadership comes from the passion and ingenuity of our people.
- Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
- We build extraordinary solutions as one team.
- With one Medtronic Mindset defining how we work.
- Speed and decisiveness run through our DNA.
- Diverse perspectives inspire our bold answers to any challenge that comes our way.
- And we deliver results the right way, breakthrough after patient breakthrough.
- This life-changing career is yours to engineer.
- Experiences that put people first.
- Respect for people is the hallmark of our humanity.
- It fuels our team to positively impact even a single life.
- And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
- Life-transforming technologies.
- No matter your role, you contribute to technologies that transform lives.
- What we build empowers patients to live life on their terms.
- Better outcomes for our world.
- Here, it’s about more than the bottom line.
- Our Mission to improve human welfare drives us.
- We advance healthcare, society, and equity with every design, inside and outside our walls.
- Insight-driven care.
- Fresh viewpoints.
- Cutting-edge AI, data, and automation.
- You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.
Equal Opportunity
- It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
- Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
- This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
