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About the Role

You will build intelligent systems that turn product data into growth insights. Working with advanced modeling and automation, you will scale predictive analytics across products. Your work drives smarter decisions that accelerate customer growth and retention.

Responsibilities

• Designing scalable data models and predictive systems that inform customer growth strategies.
• Partnering with Product and Engineering teams to ensure reliable data collection and model deployment.
• Building automated pipelines and monitoring frameworks to maintain model accuracy and performance.
• Translating analytical findings into clear recommendations for business and product decisions.
• Ensuring data quality and consistency across telemetry and analytics systems.

Requirements

• 5+ years in product analytics or applied data science
• Demonstrate strong proficiency in SQL and Python for data modeling and analysis.
• Apply experience building and deploying machine learning models in production environments.
• Use statistical and experimental methods to analyze and interpret product performance.
• Collaborate effectively with cross-functional teams to translate data insights into business impact.
• Manage model lifecycle processes, including monitoring, retraining, and performance optimization.
• Leverage experience with MLOps tools such as MLflow, SageMaker, or Vertex AI.
• Utilize data transformation and observability tools like dbt, Snowflake, or Great Expectations
• Bring equivalent practical experience in data science, analytics, or related quantitative fields.

Skills

• SQL
• Python
• MLops tools
• MLflow
• SageMaker
• Vertex AI
• Data transformation tools
• dbt
• Snowflake
• Great Expectations
• Observability tools

Work Type

• Hybrid
• Remote
• In-Person

Experience Level

• 5+ years

Salary/Compensations

• Minimum: $98,900.00
• Maximum: $228,700.00

Benefits

• Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About the Company

• Zoomies help people stay connected so they can get more done together.
• We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
• We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
• Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
• We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there.
• With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
• We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves.
• Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over.
• Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind.
• Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Equal Opportunity

• We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
• If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
• If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
• This form is solely for applicants who require an accommodation due to a qualifying medical disability.
• Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.