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About the Role

Commerce is seeking an experienced Senior Product Manager to support the Feedonomics platform and drive its evolution in the agentic era of commerce. This role owns two strategic pillars: expanding and maturing our API surface area for AI-powered workflows and building a next-generation in-platform AI assistant for natural language catalog and channel actions. The ideal candidate combines deep e-commerce domain knowledge with a strong technical orientation and an interest in how AI agents, MCP servers, and CLI tooling are reshaping software development and operation.

Responsibilities

Own the strategy and roadmap for Feedonomics’ programmatic access layer, including APIs for catalog management, data transformation, and import/export configuration.
Define capability requirements and prioritize the backlog for API surface expansion, translating complex workflows into clear API capabilities.
Drive developer experience improvements across authentication, error handling, rate-limit design, and documentation for FDX APIs.
Lead the product definition for a conversational AI assistant embedded in the Feedonomics platform, enabling users to take catalog management and channel actions via natural language.
Define and ship tools (e.g., MCP, CLI) that expose Feedonomics capabilities to AI agents and LLM-powered workflows, including capability descriptions, tool schemas, and safety/permission guardrails.
Work closely with engineering to define the right level of abstraction for Feedonomics tools to simplify workflows and reduce required API calls.
Stay current with the evolving agentic ecosystem (MCP, function-calling, agent SDKs) and continuously refine product strategy based on customer and partner adoption.
Lead strategic planning, development, and execution for product areas end-to-end, including roadmap definition, backlog management in Jira, and sprint-level delivery.
Conduct market research and competitive analysis to identify trends, customer needs, and opportunities in e-commerce technology and AI tooling.
Collaborate closely with engineering, design, sales, and customer support to define requirements and priorities grounded in customer outcomes.
Decompose complex initiatives into iterative deliverables, with each release adding measurable customer value.
Create comprehensive narratives for Epics and Stories; facilitate planning and grooming sessions.
Validate new functionality with platform users and key stakeholders before development; demo features to the organization and customers.
Define and track metrics that measure the effectiveness of product enhancements; iterate based on data.
Communicate product strategy, business outcomes, and performance metrics to stakeholders at all levels.

Requirements

5+ years of product management experience, with at least 2 years owning platform, API, or developer-facing products.
Demonstrated track record of defining and shipping API products or developer tools used by external integrators.
Strong familiarity with the e-commerce technology stack: platforms (Shopify, BigCommerce, Magento), advertising channels (Google, Meta), marketplaces (Amazon, Walmart, eBay), and business systems (PIM, ERP, OMS).
Experience working in a fast-paced, startup-like environment with ambiguous, high-stakes problems.
Technical background or strong technical orientation — comfortable getting into the weeds with engineers on API design, authentication schemes, rate-limit strategy, and data pipeline architecture.
Familiarity with the emerging agentic AI tooling ecosystem: Model Context Protocol (MCP), LLM function calling, agent SDKs, or similar.
Understanding of the agent harness and orchestration layer — how frameworks wrap LLMs with memory, tools, and execution loops.
Experience using AI agents with tool/function calling to complete real workflows.
Comfort working with REST APIs, reading API documentation, and reasoning about developer ergonomics and integration patterns.

Skills

Entrepreneurial mindset
Bias for customer-centric innovation
Sense of urgency
Problem-solving complex and ambiguous problems
Structuring ambiguous problems
Understanding user behavior change
API product thinking
Cross-functional influence
UX instincts
Driving design vision
Asking critical questions
Trying new things
Excellent written and oral communication
Translating complex technical concepts for non-technical audiences
Strong analytical skills
Translating complex requirements into actionable product plans

Location

Austin metro area

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

$121,000.00 - $182,000.00

About the Company

Commerce is the parent company of BigCommerce, Feedonomics, and Makeswift, connecting tools and systems that power growth.
Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide.
Feedonomics manages everything from onboarding to ongoing feed optimization, enabling clients to scale faster with less effort.
Feedonomics has earned a strong reputation for a full-service model and powerful technology—all rooted in a commitment to excellence.
Commerce believes in harnessing AI responsibly to unlock new possibilities.
Commerce believes that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community.
Commerce is a group of clever, committed, curious people, unleashing talent in all we do.
Commerce believes in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better.
Commerce's story is one of global growth, incredible talent, and unstoppable passion.
Commerce is set on shaping the now - and the future - of ecommerce.

Equal Opportunity

We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates.
If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.