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About the Role

Medcan is seeking a Product Manager to own the end-to-end lifecycle of AI solutions, from initial opportunity identification to deployment and ongoing management. This role requires a strategic thinker with technical fluency in AI to deliver scalable, compliant solutions while driving AI adoption and ethical practices across the organization.

Responsibilities

• Own end-to-end delivery of AI products from intake through production and optimization.
• Define and monitor KPIs, model performance, adoption, and outcomes.
• Lead delivery across data science, engineering, operations, and vendors.
• Support model development, integration, and deployment into production systems.
• Manage product backlog, priorities, timelines, communication, and dependencies.
• Identify improvement opportunities and drive continuous enhancements.
• Translate business needs into AI use cases, technical requirements, and success metrics.
• Manage the end-to-end AI solution lifecycle including ideation, prototyping, and vendor evaluation.
• Ensure compliance with privacy, security, and regulatory standards such as PIPEDA and PHIPA.
• Drive AI adoption, change management, and ethical practices through training and communication.
• Stay current with Generative AI, LLMs, and agentic AI frameworks to assess and implement emerging technologies.

Requirements

• Bachelor's degree in computer science, Engineering, Data Science, Health Informatics, or a related field.
• Experience leading delivery of AI, data, or digital products.
• Strong understanding of software development lifecycles.
• Minimum 4 years of product management experience.
• At least 2 years of experience focused on AI products.
• Strong understanding of machine learning workflows, LLMs, Generative AI, and agentic AI architectures.
• Experience working with Salesforce Sales and Marketing cloud.
• Familiarity with Azure AI services, AI Foundry, and Azure data architecture.
• Proven ability to translate business needs into technical requirements and manage cross-functional teams.
• Excellent communication and stakeholder management skills.

Skills

• Product Management
• AI Product Strategy
• Machine Learning Workflows
• Generative AI
• LLMs
• Agentic AI Architectures
• Salesforce Sales and Marketing Cloud
• Azure AI Services
• Azure AI Foundry
• Azure Data Architecture
• Stakeholder Management
• Regulatory Compliance (PIPEDA, PHIPA)

Location

• 150 York St., Toronto, ON

Work Type

• Full-time
• Hybrid (2 days in office)

Experience Level

• Minimum 4 years of product management experience
• At least 2 years focused on AI products

Education Level

• Bachelor's degree in computer science, Engineering, Data Science, Health Informatics, or a related field

Salary/Compensations

• $95,336.00 - $131,087.00 CAD

About the Company

• Medcan is a global leader in proactive health and wellness services.
• The company provides care grounded in evidence-based practices, technologies, and treatments.
• Head office located at 150 York Street in downtown Toronto, with additional locations across Ontario.

Equal Opportunity

• Medcan is dedicated to equity, diversity, and inclusion and strives to ensure all stakeholders have a fair opportunity to participate.
• Accommodations are available upon request for candidates.