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About the Role

ShipperHQ is seeking a highly organized, proactive, and energetic Administrative Assistant to support day-to-day office operations, company events, employee engagement initiatives, and administrative functions. This role offers broad exposure across the business and provides an excellent opportunity for professional growth.

Responsibilities

• Manage day-to-day office operations, ensuring the office remains organized, welcoming, and productive.
• Coordinate office supplies, snacks, beverages, and catering for meetings and events.
• Serve as a primary point of contact for building management, vendors, and office service providers.
• Assist with expense reporting, invoice processing, and administrative documentation.
• Support scheduling and coordination of internal meetings, leadership meetings, and company activities.
• Coordinate onboarding logistics for new employees, including workspace preparation and welcome activities.
• Help create and maintain a positive, engaging workplace culture.
• Assist with employee recognition programs and engagement initiatives.
• Support internal communications and team-building activities.
• Plan and coordinate internal company events, team offsites, and employee gatherings.
• Assist with trade shows, conferences, and external company events.
• Arrange travel accommodations including flights, hotels, transportation, and itineraries.
• Support event logistics and, when needed, attend events to assist with execution and coordination.
• Provide administrative support to the CEO and leadership team.
• Coordinate calendars, meetings, and schedules across departments.
• Assist Marketing and other teams with administrative and operational projects.
• Help manage special projects and initiatives as assigned.

Requirements

• Highly organized with exceptional attention to detail.
• Self-starter who works independently with minimal supervision.
• Comfortable operating in a dynamic, fast-changing environment.
• Strong multitasking and prioritization skills with the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and sound judgment.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Friendly, outgoing personality with a passion for helping others and building positive relationships.
• Technically savvy and comfortable learning new software, systems, and tools quickly.
• Proactive mindset with the ability to identify needs and take initiative before being asked.
• Strong project coordination and organizational skills.
• Previous experience in office administration, executive support, operations, hospitality, event planning, or a related field.
• Experience supporting multiple departments within a growing company.

Skills

• Office administration
• Executive support
• Operations
• Hospitality
• Event planning
• Project coordination
• Organizational skills
• Attention to detail
• Multitasking
• Prioritization
• Verbal communication
• Written communication
• Problem-solving
• Judgment
• Confidentiality
• Technical proficiency
• Software and systems learning

Location

• Austin, TX

Work Type

• Hybrid
• Full-time

Experience Level

• Entry-level
• Mid-level

Salary/Compensations

• Compensation is based on experience

Benefits

• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

About the Company

• ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences.
• Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries.
• Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics.
• This is a highly fast-paced environment where no two days will look alike.
• For the right candidate, with the right attitude, there are fantastic opportunities for career progression.
• We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping.
• You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Equal Opportunity

• At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve.
• As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart.
• With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.