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About the Role

The TO Admin Manager leads a team providing administrative and operational support to Tech Ops employees across SFMC and IAH Shops. This role oversees staffing coordination, personnel activities governed by the IBT CBA, and serves as a key liaison between operational leadership, HR, Labor Relations, and union representatives to ensure consistent policy application and operational efficiency.

Responsibilities

• Build and maintain a unified administrative and business support team across SFMC and IAH Shops
• Oversee administrative activities including staffing coordination, eBids, shift bids, vacation bids, and uniforms
• Ensure consistent execution of processes across multiple locations and employee groups
• Provide administrative and operational support to Managing Directors regarding overtime planning, hiring, and staffing allocations
• Partner with HR, Labor Relations, Payroll, and Scheduling teams to support staffing needs
• Identify and implement process improvement opportunities to increase efficiency and consistency
• Streamline workflows and standardize administrative practices across locations
• Serve as a liaison between operational leaders, employees, and union representatives
• Support special projects, reporting requests, and operational priorities
• Maintain functional working relationships with union leaders in two locals

Requirements

• Bachelor's degree or 4 years of relevant work experience
• 5+ years of experience in the administrative management field
• Must be legally authorized to work in the United States without sponsorship
• Successful completion of interview
• Reliable and punctual attendance

Skills

• Business Administration
• People management
• Time management
• Organizational skills
• Problem-solving
• Verbal and written communication
• Project management
• Microsoft Office
• Presentation skills
• Detail orientation

Location

• SFMC
• IAH Shops

Work Type

• Full-time

Experience Level

• 5+ years of experience in the administrative management field
• 10+ years of experience in the administrative management field (preferred)

Education Level

• Bachelor's degree
• Master's degree (preferred)
• Master of Business Administration (preferred)

Salary/Compensations

• $102,220.00 to $133,194.00
• Eligible for bonus and/or long-term incentive compensation

Benefits

• Medical
• Dental
• Vision
• Life, accident, and disability insurance
• Parental leave
• Employee assistance program
• Commuter benefits
• Paid holidays
• Paid time off
• 401(k)
• Flight privileges

About the Company

• United Airlines operates a global route network and maintains a large fleet of aircraft.
• The Technical Operations team includes aircraft maintenance technicians, engineers, planners, and supply chain professionals.

Equal Opportunity

• United Airlines is an Equal Opportunity Employer.
• We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category.
• We provide reasonable accommodations for applicants and employees with disabilities.