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About the Role

Immerse yourself in an inspiring boutique environment where client experience and hospitality take centre stage as a Boutique Assistant. Play a crucial role in creating memorable experiences for our clients, from the moment they enter our Cartier boutique and throughout their experience.

Responsibilities

• Ensure every client interaction is exceptional, from the moment they enter the boutique to their departure, leaving a lasting positive impression.
• Welcome all clients and manage client flow by providing information about wait times, directing clients to appropriate waiting areas, and ensuring they are attended to by a member of the Sales or Hospitality Team.
• Be the point of contact between the Leader on Duty, Sales Associates and the Hospitality Team to ensure seamless client service.
• Assist Sales Associates with various tasks during the sales process, including gift wrapping, personalization of items, and care service duties which may include bringing pieces to the floor, cleaning, and polishing.
• Always maintain the boutique floor in pristine condition, ensuring a clean, neat, and welcoming environment.
• Support opening and closing tasks of the Boutique and as directed by the Boutique Management.

Requirements

• A background in hospitality, hotels, or other service-oriented industries giving you a head start in understanding the art of creating memorable moments.
• Exceptional organizational and communication skills, with a keen eye for detail ensuring seamless operations and flawless execution.
• The ability to multitask with ease and a genuine passion for helping others making you an invaluable asset to the team and our clients.
• A knack for adapting quickly to a fast-paced environment allowing you to embrace challenges and thrive in a dynamic setting.
• Successful completion of contract period.
• Successful completion of required pre-employment screenings (including police checks).

Skills

• Client experience
• Hospitality
• Organizational skills
• Communication skills
• Attention to detail
• Multitasking
• Adaptability

Location

• Onsite

Work Type

• Casual
• Contract

Experience Level

• Entry Level

Benefits

• Opportunity to immerse yourself in the fascinating world of luxury, surrounded by exquisite craftsmanship and unparalleled elegance.
• Supportive and collaborative team environment where your contributions are valued, and your professional growth is nurtured.
• Permanent opportunities may be available within Cartier and the wider Richemont Group upon successful completion of contract period.

About the Company

• Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.
• Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
• At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
• Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.
• We encourage our people to be curious, drive their own career, and dream big.