About the Role
Maintain the cleanliness, appearance, and overall presentation of all public spaces throughout the hotel. Ensure lobby, restrooms, corridors, meeting spaces, entrances, and other guest-facing areas are clean, well-stocked, and always welcoming.
Responsibilities
- Clean and maintain all public areas of the hotel including lobby, restrooms, hallways, elevators, meeting spaces, entrances, and other guest facing areas in accordance with hotel standards
- Vacuum, sweep, mop, dust, polish, and sanitize public spaces to ensure a clean, safe, and welcoming environment for guests and associates
- Monitor and restock public area supplies, including restroom amenities, paper products, and cleaning supplies
- Remove trash and debris from public areas and dispose of them properly
- Inspect public areas regularly and report any maintenance issues, safety hazards, or damage to the appropriate department
- Respond promptly to guest requests and assist with special cleaning needs as assigned
- Operate cleaning equipment safely and efficiently, ensuring all equipment is maintained in proper working condition
- Keep storage closets, housekeeping carts, and work areas clean, organized and properly stocked
- Attend required meetings
- Be extremely courteous to all customers and fellow employees
- Comply with all health regulation established by the state of Texas and ensure follow hotel Material Data Sheet binder regulation for chemical uses is being followed
- Be present in all safety meetings and follow safety standards set up by Valencia Hotel Collection
- Be participant in Fire Alarm and Emergency drill schedule by hotel
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Perform any additional duties as assigned by the supervisor
Requirements
- Hotel Operations or Customer Service preferred
- Communicate effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs
- Must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system.)
Skills
- Customer Service
Location
- Lone Star Court - Austin, TX 78758
Work Type
- Full Time
Experience Level
- Non-Exempt
Education Level
- High School
Salary/Compensations
- $16.00
About the Company
- Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character.
