About the Role
Oversee operations of four multifamily communities within the Austin and San Antonio, TX market, ensuring alignment with company goals by optimizing processes and supporting on-site teams to deliver exceptional resident experiences. This role emphasizes financial performance, regulatory compliance, and resident satisfaction, while developing leadership skills for career progression. Frequent travel within the market is required.
Responsibilities
- Lead and Develop: Support and coach Community Managers to foster collaboration, mentor teams for growth and success, and promote Fairfield’s culture of trust and accountability.
- Drive Performance: Partner with teams to meet budgets and control expenses, review financial reports, implement cost-saving strategies, and ensure strong community performance.
- Enhance the Resident Experience: Implement engagement strategies to boost satisfaction, address resident concerns promptly and professionally, and oversee retention initiatives and community events.
- Ensure Compliance: Maintain high standards of regulatory compliance, collaborate with compliance teams on audits and reviews, and ensure adherence to company policies.
Requirements
- High School Diploma or equivalent required; Bachelor’s Degree in Business or Real Estate preferred.
- CAM or CPM certification preferred.
- Real estate license and certifications such as COS, CPO, HCCP, or C3P are advantageous.
- 3+ years of progressive community management experience, ideally in multifamily housing.
- Familiarity with compliance programs such as Tax Credit Compliance and HUD Section 8.
- Experience with lease-ups and community redevelopments; multi-site management experience a plus.
- Proficiency in community management software (e.g., Yardi).
Skills
- Leadership
- Financial management
- Regulatory compliance
- Resident relations
- Team development
- Budgeting
- Cost control
- Customer service
- Problem-solving
- Community engagement
- Lease-ups
- Community redevelopment
- Multi-site management
- Yardi
Location
- Austin, TX
- San Antonio, TX
Work Type
- Full-time
- Exempt
Experience Level
- 3+ years of progressive community management experience
Education Level
- High School Diploma or equivalent
- Bachelor’s Degree in Business or Real Estate preferred
- CAM or CPM certification preferred
- Real estate license
- COS certification
- CPO certification
- HCCP certification
- C3P certification
Salary/Compensations
- $99,000.00 - $110,000.00
Benefits
- Paid time off
- Paid holidays
- Sick days
- Paid time off for volunteering activities
- Matched 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Life insurance
About the Company
- Fairfield is a leader in the multifamily housing industry, passionate about creating exceptional apartment living.
- We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services.
- Fairfield values new ideas at every level and offers training, coaching, and mentoring.
- We foster a professional, supportive environment where colleagues work together to drive meaningful impact.
- Fairfield has developed and acquired over 1,000 communities since 1985 and employs over 1,500 associates nationwide.
- We are an award-winning company recognized for customer service, training, and professionalism.
- We support residents living well and foster a workplace culture that is friendly, fun, collaborative, and encourages success.
- Fairfield leads the industry through our Living Green Program and LEED Certified communities.
Equal Opportunity
- Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
