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About the Role

The Business Insights position is focused on the design and delivery of business intelligence solutions, leveraging data visualization to explore operational data and identify insights across multiple datasets. The role is responsible for integrating data from various sources to develop scalable reporting models and dashboards that support decision making.

Responsibilities

• Evaluate, innovate, and recommend data-driven and reporting-based approaches to improve operational processes and decision making.
• Build user-friendly reporting experiences, including intuitive layouts, consistent KPI definitions, and self-serve capabilities.
• Develop, implement, and maintain data models, semantic layers, and reporting datasets to support business insights.
• Analyze data, identify trends, and deliver business-ready dashboards, reports, and KPI views.
• Translate insights into clear, business-friendly dashboards and presentations for operational stakeholders.
• Design and optimize SQL queries to extract and shape data from enterprise data platforms (e.g., Snowflake).
• Automate and optimize reporting pipelines and refresh processes to ensure timely and scalable delivery of insights.
• Design, develop, and maintain Power BI dashboards, semantic models, KPIs, and scorecards, with a focus on usability, performance, and business adoption.
• Utilize analysis best practices to evaluate business issues.
• Develop scalable Power BI reporting solutions to support operational performance monitoring and decision making.
• Investigate and resolve data quality and integrity issues, working with upstream data sources to prevent recurrence.
• Design and implement data quality monitoring and validation processes for reporting datasets.
• Provide knowledge transfer of technical skills, report generation, data management, and analysis procedures.
• Present findings to appropriate value streams and teams as appropriate.

Requirements

• University degree or college diploma in Computer Science, Engineering, Information Systems, or a related discipline.
• Experience developing dashboards and reports using Power BI is required (including data modeling and DAX).
• Experience working with Microsoft Fabric, Power BI Service, or similar modern BI platforms is strongly preferred.
• Strong SQL skills for data extraction, transformation, and validation; familiarity with Python is an asset.
• Experience working with cloud data platforms (e.g., Snowflake) to source and transform data for reporting.
• Strong problem-solving skills with the ability to translate business needs into reporting solutions.
• Strong focus on data visualization, user experience, and dashboard usability.
• Creative problem solver who thinks strategically, is results oriented and attentive to details.
• Excellent analytical and communication skills (both written and oral) and the ability to meet deadlines in a fast-paced multitasking environment.
• Candidate must be self-motivated, can multi-task, and work effectively in an unstructured environment.
• Ability to understand financial implications of operational decisions and develop cost-benefit studies.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
• Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment.
• Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Skills

• Power BI
• Data Modeling
• DAX
• Microsoft Fabric
• Power BI Service
• SQL
• Python
• Snowflake
• Data Visualization
• User Experience
• Dashboard Usability
• Analytical Skills
• Communication Skills

Education Level

• University degree or college diploma in Computer Science, Engineering, Information Systems, or a related discipline

About the Company

• Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America.
• Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Equal Opportunity

• Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
• As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.