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About the Role

As the Treasury Operations Manager for our Francophone Africa corridors, you will own the risk and operational framework for our highest-reward markets. This hands-on role sits at the intersection of treasury operations and credit risk, ensuring Taptap Send takes the right risks, manages partner exposures effectively, and keeps money moving safely and efficiently. You will work directly with intermediary financial partners, build structured processes, and make sound risk decisions in ambiguous environments. This role reports into senior leadership and plays a critical part in corridor growth strategy, requiring cross-functional collaboration and serving as the internal expert on treasury risk for the region.

Responsibilities

Own Treasury Operations & Risk Management: Take full ownership of treasury operations and credit risk across Francophone Africa corridors.
Assess & Monitor Counterparty Risk: Evaluate and track risk exposure with intermediary financial partners in high-volatility, emerging market environments.
Build & Maintain Risk Frameworks: Design practical, scalable risk processes for corridors where regulatory frameworks move quickly.
Identify & Mitigate Operational Exposures: Surface risks before they become problems and develop concrete mitigations.
Partner Relationship Management: Maintain strong working relationships with financial partners and institutions across Francophone Africa.
Collaborate Cross-Functionally: Work closely with finance, compliance, legal, and markets teams.
Communicate Risk Positions Clearly: Present risk assessments and recommendations to senior stakeholders.

Requirements

Meaningful, hands-on exposure to credit or counterparty risk, owned in volatile, real-world conditions.
Experience working in or closely with emerging markets (particularly in Africa, India, or LatAm).
Background in fintech, payments, remittances, or risk-focused consulting is strongly preferred.
Banking backgrounds are welcome for candidates earlier in their career (~5 years) who have been in the middle of things.
A track record of personally building, changing, or delivering initiatives.
Fluency in both French and English is a requirement.
Strong ability to work with financial data and build risk models.
Comfort with ambiguity and the judgement to act without a perfect brief.

Skills

Credit Risk Management
Counterparty Risk Assessment
Risk Framework Development
Operational Risk Mitigation
Partner Relationship Management
Financial Data Analysis
Risk Modeling
French Language Proficiency
English Language Proficiency

Location

Francophone Africa

Work Type

Full-time

Experience Level

Mid-level
Senior-level

About the Company

We’re building the world’s leading cross-border fintech for emerging markets, empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with operations spanning 6 out of 7 continents.
We are bringing digital finance to places where traditional systems never reached.
The next stage of growth will fuel a network of services and products designed to make money more accessible to diaspora communities.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly.
Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more.
Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond.
Truly global team - 250+ people, 50+ nationalities, 50+ languages.
Guided by our values - ownership, impact, humility, and heart.

Equal Opportunity

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce.
All employment decisions are decided on the basis of qualifications, experience and business need.
We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know.
Any information you provide us in this respect will only be used to accommodate your requirements.
Any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.