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About the Role
The Enterprise AI organization at Humana is a pioneering force, driving AI development across our Insurance and CenterWell business segments. We aim to create safe AI solutions to improve healthcare experience and outcomes for our customers by collaborating with world-experts and delivering the latest AI technologies. Join our expanding team to shape the future of healthcare through AI excellence.
Responsibilities
- Develop production-grade AI agents and GenAI applications for healthcare, focusing on agent orchestration, RAG, tool use, workflow automation, and personalized assistance.
- Develop secure, scalable AI services using frameworks like LangChain, LlamaIndex, or Semantic Kernel, along with Python APIs and modern web integration.
- Improve AI quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human-in-the-loop validation.
- Partner with product, clinical, data, and compliance teams to deliver measurable value in HIPAA-compliant environments.
Requirements
- Minimum 5 years of professional software engineering experience with advanced Python development for scalable, production-grade full-stack applications.
- At least 3 years of experience building user-facing applications using modern frontend frameworks (React, Vue, Solid, or Angular).
- Development of responsive, accessible, and API-integrated user interfaces.
- Demonstrated hands-on experience integrating AI/ML capabilities into production systems using contemporary AI SDKs, orchestration frameworks, and agentic architectures.
- Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.
- Direct experience developing AI-powered solutions, including RAG pipelines, embeddings-based retrieval systems, AI agents, multi-agent workflows, and advanced conversational interfaces.
- Implementation of AI-specific testing, evaluation, safety, and quality assurance methodologies.
- Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, Replit) for code acceleration, prototyping, debugging, and quality improvement.
- Experience with AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate-limit management in enterprise production environments.
- Experience designing, deploying, and maintaining autonomous or semi-autonomous AI agents with tool invocation, memory, workflow orchestration, and multi-step reasoning capabilities in complex enterprise use cases.
Skills
- Python
- React
- Vue
- Solid
- Angular
- LangChain
- LlamaIndex
- Semantic Kernel
- Prompt Engineering
- Retrieval-Augmented Generation (RAG)
- Embeddings
- AI Agents
- Multi-agent workflows
- Conversational Interfaces
- AI-assisted development tools
- AI system evaluation
- Observability
- Reliability
- Fallback strategies
- Safety guardrails
- Latency optimization
- Rate-limit management
Location
- New York City
- Louisville, KY
- Dallas, TX
Work Type
- Hybrid
Experience Level
- Minimum 5 years of professional software engineering experience
- At least 3 years of experience building user-facing applications
Education Level
- Bachelor's degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline
- Master's degree in a similar field
Salary/Compensations
- $141,100 - $194,000 per year
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term disability
- Long-term disability
- Life insurance
About the Company
- Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company.
- Through our Humana insurance services and our CenterWell healthcare services, we make it easier for millions of people to achieve their best health – delivering the care and service they need, when they need it.
- These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity
- Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
- Humana takes affirmative action to employ and advance in employment individuals with disability or protected veteran status.
- All employment decisions are based only on valid job requirements.