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About the Role

The Sr. Launch Manager is a critical, hands-on role responsible for the successful execution of all new hardware installations, new building launches, and decommissioning projects across our network. You will serve as the primary project owner, coordinating cross-functional teams, managing timelines, budgets, and risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, project management discipline, and stakeholder communication expertise.

Responsibilities

Serve as the primary point of contact from the Global Value Stream organization for all new facility launches for expansions, major hardware deployments, and site decommissioning activities.
Develop comprehensive project plans, including scope definition, detailed work breakdown structures, schedules, resource allocation, and budget management.
Coordinate and drive alignment across internal teams (Operations, Tech, Real Estate, HR, Procurement) and external vendors (contractors, suppliers) to meet launch deadlines.
Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
Oversee the installation and commissioning of material handling equipment, IT infrastructure, and other operational systems in new and existing sites for the Global Value Stream team.
Establish Go/No-Go criteria and lead comprehensive readiness reviews before handing over launched assets to the Operations team.
Document and standardize launch processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.

Requirements

Proven experience (5+ years) in high-stakes project management, preferably within logistics, e-commerce, or manufacturing environments.
Demonstrated success in managing large-scale facility launches, capital expenditure projects, or complex hardware/system implementations.
Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
Ability to travel frequently (up to 50-75%) to sites during critical project phases.
Familiarity with automated material handling systems (MHS), conveyor systems, and/or network infrastructure is highly desirable.

Location

Toronto, ON

Work Type

Hybrid

Experience Level

5+ years

Salary/Compensations

$116,130—$126,130 CAD

Benefits

Box Discount - 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app, and 25% discount on GoodLife fitness memberships!
RRSP Matching - Competitive RRSP matching program offered
Vacation & PTO - Generous vacation and PTO
Family Benefits - A parental leave top-up program
Growth & Development - Development opportunities and L&D fund
Work Hard & Have Fun - Team socials and company days
Diversity & Inclusion Initiatives - ERG’s like FreshPride, Women Empowered and LIMES

About the Company

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently.