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About the Role

This position plays a key role in all Food & Beverage Outlets within our hotels. The goal is to serve guests in a friendly and professional manner and ensure all tasks are completed before a shift ends.

Responsibilities

• Deliver consistently outstanding service and improve efficiency throughout all hotel venue spaces.
• Accurately stock equipment for daily outlet operations and inform management of any needs.
• Maintain cleanliness of all F&B and Event spaces throughout the hotel.
• Support wait staff as directed by Managers on Duty.
• Support event staff as directed by management.
• Act as a goodwill ambassador of the hotels.
• Move furniture between outlets and storage as needed.
• Assist with clearing tables.
• Maintain cleanliness of all outlets of the hotel including Restaurant/Bar.
• Maintain the cleanliness and appearance of Catering Room and all other F&B storage spaces.
• Stock glassware, barware, plates, and cutlery required by the operations of the outlets.
• Stock all equipment needed by bar/wait staff.
• Greet guests in a positive, friendly manner and make them feel welcome.
• Check OpenTable for reservations and anticipate nightly volumes.
• Control F&B waste by following procedures, requisitions, inventory, and waste.
• Test, maintain and set up equipment as needed.
• Receive beer and liquor orders that come into the hotel (including 30-50L beer kegs).
• Work as a team, assisting all guests’ and employees’ needs and inquiries.
• Anticipate guests’ needs and respond appropriately with a sense of urgency.
• Follow health and safety regulations.
• Comply with all Archive standards, policies and procedures at all times.
• Perform other tasks and responsibilities as assigned by management.

Requirements

• 1-2 years preferred experience in banquet/restaurant/bar/and hotel.
• Must be of legal age to serve alcohol.
• Ability to prioritize and multitask in a high-volume environment.
• Ability to remain calm in stressful situations.
• Ability to meet the physical requirements of the job.
• Must be able to lift 50lbs.

Skills

• Smart Serve certified

Work Type

• Seasonal
• Part-Time

Benefits

• Competitive salary
• Incentive
• Benefits

About the Company

• Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community.
• We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences.
• From the people and places we encounter to the connections we make; we aim to create space for all.
• We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.
• Featured in Michelins’ Toronto Hotel Guide, The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood.
• It is a historic east-end neighbourhood landmark with a wonderfully colourful past.
• Originally built in 1891, it has now been meticulously restored and reimagined as a 58-room boutique hotel and charismatic gathering spot.
• Since 1889, Gladstone Hotel has been a pillar of the West Queen West community offering a space that promotes creativity and collaboration while fostering inclusivity.
• Over the past several years, the Gladstone Hotel has evolved in many ways but has continued to be recognized and valued as a very social and interactive gathering place, most recently being featured in Michelins’ Toronto Hotel Guide.
• Archive's newest addition to our hotel collection is The Postmark Hotel.
• Dating back to 1914, the Postmark has always been a place for connection.
• Once a historical post office and community hub on Newmarket’s charming Main Street and now the highly anticipated Postmark Hotel, we operate with an emphasis on community, art, and gathering.
• Our thoughtfully designed space has room for you to meet, dine and drink, as well as space to host your most important get-togethers, from group dinners to business meetings and retreats.

Equal Opportunity

• Our team fosters a culture of inclusion and belonging for both team members and guests.
• We celebrate diversity, collaboration and uniqueness.