About the Role
Seeking an Associate Account Executive to drive revenue growth across commercial accounts by managing strategic customer accounts, driving renewals, identifying upselling and cross-selling opportunities, and supporting customers throughout the sales cycle. This role offers an excellent opportunity to accelerate a sales career by managing high-value public sector and commercial accounts, gaining exposure to complex deals, and working alongside experienced Account Executives.
Responsibilities
- Manage a portfolio of strategic and growth-oriented commercial accounts, including renewals and account expansion opportunities.
- Build and maintain strong relationships with customers, including strategic public sector clients such as municipalities and Supply Ontario accounts.
- Work closely with vendors, distributors, Account Executives, and internal teams to deliver a seamless and high-quality customer experience.
- Prepare quotes, proposals, and pricing solutions for customers.
- Independently manage and close sales transactions.
- Identify and pursue upselling and cross-selling opportunities within existing accounts to drive revenue growth.
- Conduct basic discovery calls and virtual product demonstrations when required.
- Follow up on leads and maintain an active sales pipeline.
- Maintain accurate records of customer interactions and opportunities using tools such as Salesforce and Jira.
- Partner with Account Executives to advance and close strategic opportunities.
- Collaborate with sales, support, operations, and product teams to ensure customer success.
- Meet or exceed assigned sales goals and performance metrics.
Requirements
- 2–3 years of experience in inside sales, account management, customer success, or a related sales role.
- Strong communication and relationship-building skills.
- Experience preparing customer quotes, proposals, and pricing.
- Ability to manage multiple accounts and opportunities simultaneously.
- Experience using sales and workflow tools such as Salesforce, Jira, or similar platforms.
- Strong organizational and follow-up skills.
- Experience working with technology, software, or IT solutions is an asset.
- Experience working with vendors, distributors, or channel partners is preferred.
- Self-motivated, customer-focused, and results-oriented.
Skills
- Salesforce
- Jira
Experience Level
- Associate
Benefits
- Competitive compensation package
- Comprehensive benefits package including health, dental, and vision insurance.
- Opportunities for ongoing training and professional development.
- Supportive work environment with a focus on safety and innovation.
About the Company
- Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact.
- With expertise across digital commerce, IT infrastructure, market insights, finance, and AI, we deliver integrated, end-to-end solutions through a collaborative, outcome-driven approach.
- Integrated expertise driving business forward.
- Cloud Managed Networks is an IT solutions provider specializing in cloud migration, network infrastructure, and cybersecurity.
- With a client-centric approach, we create tailored strategies to meet unique business needs, ensuring seamless digital transformations.
- Our expertise spans on-premises, cloud, and hybrid environments, offering services such as system architecture, managed IT support, and IoT solutions.
- As a trusted partner of industry leaders like Cisco, Fortinet, Artic Wolf and Verkada, Cloud Managed Networks delivers scalable, secure, and innovative solutions across various sectors, including healthcare, education, and manufacturing.
- Member of Umbrella-Incorporated.
Equal Opportunity
- Cloud Managed Networks (CMN) is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code.
- The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code.
- CMN welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Please advise Human Resources if you require accommodation.
- Further, it is CMN's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.
