About the Role
The Regional Clinical Manager (RCM) is a field-based leadership role responsible for coaching a clinical nurse educator team focused on educating healthcare professionals about a new HIV PrEP therapy. The RCM ensures team execution, meets metrics, and fosters strong customer relationships. This role involves cross-functional collaboration to achieve training, compliance, and development objectives.
Responsibilities
- Foster the Momentum Life Sciences culture in a field-based team.
- Provide team leadership and management, including hiring, training, developing, and evaluating staff.
- Be a cultural and diversity champion, ensuring high emotional intelligence in field clinical nurse educators.
- Provide effective coaching to enable business results.
- Identify and address team developmental needs.
- Coach field-based teams on quality execution, time management, and relationship building.
- Identify and implement initiatives to reduce turnover and fill vacancies.
- Conduct ongoing evaluation and planning for strategic goals.
- Become a subject matter expert for all systems and tools used by field clinical nurse educators.
- Set measurable objectives for field clinical nurse educators to enhance performance.
- Manage talent identification, interviewing, hiring, on-boarding, training, coaching, developing, managing, monitoring, and evaluating team members.
- Ensure field clinical nurse educators use provided digital omnichannel support tools.
- Drive efficiency improvements through consistent use of core processes.
- Ensure all team operations comply with Momentum Life Sciences, client, and industry regulations.
- Audit field clinical nurse educators for compliance, process, and data accuracy.
- Provide timely and effective coaching to address deviations.
- Ensure virtual audits are completed as applicable.
- Ensure all staff follow Momentum Ways of Working.
- Formulate and implement territory strategies.
- Allocate and manage field clinical nurse educator staffing by territory.
- Facilitate data-based assessments of execution and territory performance.
- Achieve quality and safety requirements by auditing work performance.
- Actively monitor and use data from PBI dashboard for coaching and performance evaluations.
- Collaborate effectively with sales, reimbursement, and client partner teams.
- Serve as a liaison with Momentum Life Sciences Client Solutions and cross-functional internal partners.
- Communicate the value and performance of field clinical nurse educators to management and clients.
- Create effective partnerships within the field clinical nurse educator team.
- Participate in client training and share market insights.
- Lead and manage teams to achieve Client & Internal SLAs/KPIs.
- Ensure quality monitoring volume and standards are met.
- Participate in creating and managing quarterly ICP goals.
Requirements
- Bachelor’s degree with a minimum of 5 years of pharmaceutical field management experience.
- Current, unrestricted nursing license (RN or NP).
- Must maintain a valid driver’s license.
- Strong clinical skills and experience with pharmaceutical business acumen.
- Demonstrated experienced competency and ability to independently navigate technology using multiple platforms.
- Foster a strong culture of ethics and compliance.
- Demonstrated skill in communication, strategic analysis, leadership, team building, coaching, and developing the entrepreneurial spirit of the team.
- Deliver impactful presentations and effectively communicate complex information.
- Proven adaptability to changing market and business demands.
- Ability to communicate, recruit, retain, motivate, and develop team members.
Skills
- Leadership
- Coaching
- Development
- Quality Execution
- Time Management
- Action Planning
- Relationship Building
- Talent Identification
- Hiring
- On-boarding
- Training
- Managing
- Monitoring
- Evaluating
- Digital Omnichannel Support Tools
- Efficiency Improvements
- Compliance
- Auditing
- Data Analysis
- Strategic Planning
- Performance Management
- Client Collaboration
- Presentation Skills
- Public Speaking
- Adaptability
- Recruiting
- Retention
- Motivation
- Team Building
- Entrepreneurial Spirit
Location
- Field-based
Work Type
- Full-time
Experience Level
- 5+ years pharmaceutical field management experience
Education Level
- Bachelor's degree
- Master's Degree preferred
Salary/Compensations
- $150k - $160k
Benefits
- Car allowance
- Eligibility to earn targeted bonus
About the Company
- Momentum Life Sciences helps the healthcare industry connect, motivate, and empower people to engage in their health.
- By combining the power of real, personal connections and the convenience of technology, Momentum delivers solutions that drive better health and business outcomes.
- Momentum is a leading provider of patient and healthcare professional engagement solutions with more than 30 years of experience in the healthcare industry.
- We partner with life science companies to design, build and deliver effective and efficient patient support programs helping patients achieve a better start and longer stay on therapy.
- Our patient engagement and Clinical Nurse Educator platform delivers personalized, evidence-based human and digital interventions.
Equal Opportunity
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
