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About the Role

The Business Development Representative is a key member of our commercial team, primarily responsible for driving new business and increasing sales through proactive outreach, demand generation, and customer engagement. This role combines strategic lead follow-up, outbound prospecting, and cross-functional collaboration to support growth in both existing and emerging markets.

Responsibilities

• Conduct timely, personalized follow-up on inbound leads from marketing campaigns, website inquiries, and trade shows to drive conversion.
• Develop and execute outbound lead generation programs, including targeted call and email outreach to prospective customers.
• Proactively identify, qualify, and nurture early-stage opportunities to build a strong sales pipeline and support revenue growth.
• Engage with existing customers and Customer Service inquiries to identify upsell and cross-sell opportunities while ensuring high satisfaction.
• Maintain accurate and up-to-date CRM records of all outreach, communications, and lead status updates in HubSpot.
• Analyze sales and CRM data to identify trends, gaps, and growth opportunities.
• Collaborate closely with Marketing to refine messaging, campaigns, and lead scoring strategies.
• Work with global distribution partners to support account growth, training, and ongoing relationship management.
• Participate in trade show follow-up programs and assist with event-related outreach planning and execution.
• Gather and relay customer insights and feedback to inform product and service improvements.
• Consistently meet or exceed activity, pipeline, and conversion targets.

Requirements

• 3–5 years of demonstrated success in an inside sales or business development role (life sciences, manufacturing, or related industry preferred).
• Bachelor’s degree required.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail.
• Excellent written and verbal communication skills; comfortable engaging with scientific and technical audiences.
• Proficiency with CRM and marketing automation platforms (e.g., HubSpot or Salesforce).
• Strong analytical, organizational, and project management skills.
• Willingness to travel domestically and internationally as needed.
• Self-motivated, proactive, and able to work independently.

Skills

• HubSpot CRM
• Salesforce
• Analytical skills
• Organizational skills
• Project management skills

Location

• West Grove, Pennsylvania

Work Type

• Full-Time
• Hybrid

Experience Level

• 3-5 years

Education Level

• Bachelor's degree

Salary/Compensations

• Competitive base salary plus performance-based incentive plan

Benefits

• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• Professional development opportunities
• Hybrid work flexibility

About the Company

• Jackson ImmunoResearch Laboratories, Inc. is a global, biotech company whose mission is to foster scientific discovery by providing innovative and high quality immunological reagents to the life sciences research and diagnostic communities.