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About the Role

Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they assume responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment. They maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. This role is a great starting point for those aspiring to become a General Manager.

Responsibilities

Be a champion for guests, consistently delivering exceptional service, soliciting feedback, and resolving complaints.
Hone operational execution and schedule staffing levels to meet center needs and maximize the guest experience.
Capitalize on market opportunities by executing marketing strategies to drive sales.
Develop and maintain relationships with league bowlers and officers to grow league business.
Recruit, hire, train, and schedule hourly center staff.
Lead and motivate the team, leveraging individual strengths to ensure guest satisfaction and maximize productivity.
Oversee the management and expansion of the center’s Food & Beverage program, ensuring quality standards and guest satisfaction.
Provide ongoing training and supervision for consistent execution of corporate initiatives and standards.
Work varying shifts, including weekends, holidays, and extended workdays.

Requirements

Ability to supervise center operations staff.
Flexibility to support the center through extended workdays, nights, weekends, and holidays.
Willingness to fill in for the center's General Manager as needed.

Skills

Guest service sensibility
Interpersonal skills
Communication skills
Team player
Developing team talents
Management Experience in kitchen, bar, restaurant, and food service operations
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems

Location

North America

Work Type

Full-time

Experience Level

2+ Years of Management Experience

Education Level

Bachelor’s Degree

Salary/Compensations

$27 to $31 hourly

Benefits

Performance-based incentives
Competitive total rewards package
Healthcare coverage
Broad range of other benefits

About the Company

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms.
With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers.
The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe.