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About the Role
Mariner Finance is seeking a customer-focused individual to join their team. This role is crucial in providing superior customer service and ensuring efficient operations within the branch.
Responsibilities
- Promptly greet customers and provide assistance.
- Lead customers to the appropriate staff member to meet their needs.
- Answer the telephone, provide information, and enter correspondence information into the system.
- Provide superior service to customers regarding the statuses of their current accounts.
- Complete and file paperwork involved with the loan closing process.
- Ensure all customer information is accurate and up-to-date in the electronic data system.
- Perform additional functions as needed to provide consistent quality customer service.
Requirements
- Must be able to perform additional functions depending on market demand and staffing.
Location
- Onsite
Work Type
- Full-time
Salary/Compensations
- USD $18.00 - USD $20.61 /Hr.
Benefits
- Generous benefits package for all full-time employees.
- Information available at: https://www.marinerfinance.com/careers/benefits/
About the Company
- Since 1927, Mariner Finance has provided customers with creative, flexible, and convenient lending options.
- Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states.
- Superior customer service is the cornerstone of their business.
- They pride themselves in delivering a variety of loans with an enhanced focus on exceptional service.
- Recognized by customers as a community's consumer finance company of choice.