Retail Assistant Store Manager (Operations) - Full Time - Flagship - New York, NY at Swarovski | NY, United States | Rezi

Retail Assistant Store Manager (Operations) - Full Time - Flagship - New York, NY at Swarovski

Retail Assistant Store Manager (Operations) - Full Time - Flagship - New York, NY

Swarovski · NY, United States

2 months ago

Retail Assistant Store Manager (Operations) - Full Time - Flagship - New York, NY

Swarovski · NY, United States

2 months ago
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About the Role

As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day.

Responsibilities

  • Act as a role model, delivering outstanding customer service and brand experience
  • Coach, motivate, and onboard team members to maximize performance
  • Support recruitment, talent development, and employee relations
  • Drive sales and support monthly plans and targets
  • Oversee store operations, including inventory, cash handling, and compliance
  • Step in for the Store Manager as needed

Requirements

  • 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
  • Some leadership and coaching experience
  • A winning personality to easily establish a trustful relationship and empower others
  • Excellent customer service skills and digital proficiency
  • Responsible and able to take ownership
  • Curious, empathetic, and results-driven team player with a commercial mindset

Skills

  • Customer service
  • Digital proficiency
  • Leadership
  • Coaching

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 1-2 years

Salary/Compensations

  • $30.00 - $33.00 per hour
  • Ability to participate in a sales incentive bonus pay program

Benefits

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product and personal training to help you grow
  • Opportunities for career development

About the Company

  • Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
  • Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
  • Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
  • We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
  • Joining Swarovski means being part of a bigger purpose.
  • You can create a positive impact and work wonders by bringing your unique ideas to life.
  • Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Equal Opportunity

  • All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.