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About the Role

Factor’s Retail business is scaling nationally, requiring a stronger commercial operating backbone. This role will build and run the commercial operating system for the Retail and Foodservice business, owning the commercial forecast, trade calendar, pricing, analytics, and performance management.

Responsibilities

• Own the master commercial forecast by customer, SKU, and week, consolidating inputs from various teams.
• Reconcile the commercial forecast with Supply Chain & Production, identifying variances and supporting S&OP.
• Build and maintain the master trade calendar, integrating promotional activity with marketing and account milestones.
• Track trade spend, build promotional ROI models, and support post-event analysis.
• Own customer pricing files, price lists, cost-change workflows, and materials for pricing committee discussions.
• Build weekly and monthly commercial dashboards covering key performance metrics.
• Support category reviews and customer meetings by owning data appendices, scorecards, and analytics.
• Serve as the commercial gatekeeper for new item commercialization, managing timelines and readiness.
• Partner closely with sales and business development to synchronize customer meetings, trade plans, and launches.
• Document core commercial processes and create repeatable SOPs for key commercial functions.

Requirements

• 6+ years of experience in sales strategy, sales planning, commercial strategy, trade marketing, revenue growth management, category management, consulting, or CPG analytics.
• Experience building or owning a forecast, trade calendar, customer scorecard, pricing file, or commercial planning process.
• Strong Excel / Google Sheets modeling skills.
• Experience with retail sales data, syndicated data, retailer portals, IRI / Circana / Nielsen / SPINS, or category management is strongly preferred.
• Exposure to CPG, retail, grocery, food, beverage, or fresh / refrigerated categories is a plus.
• Experience partnering with sales, finance, supply chain, and marketing teams on commercial planning or launch execution.
• Strong written and verbal communication skills, with comfort preparing leadership-ready materials.
• BA/BS required.
• MBA or equivalent analytical / commercial experience preferred.

Skills

• Analytical rigor
• Process building
• Commercial mindset
• Organization
• Detail-orientation
• Cross-functional collaboration
• Clear writing and communication
• Proactive ownership
• Excel / Google Sheets modeling
• Dashboarding
• BI tools
• SQL
• Retail sales data analysis
• Syndicated data analysis
• Retailer portal navigation
• IRI / Circana / Nielsen / SPINS
• Category management
• CPG industry knowledge
• Retail industry knowledge
• Grocery industry knowledge
• Food industry knowledge
• Beverage industry knowledge
• Fresh / refrigerated category knowledge
• Leadership communication

Location

• New York

Work Type

• Full-time

Experience Level

• Senior

Education Level

• BA/BS required
• MBA or equivalent analytical / commercial experience preferred

Salary/Compensations

• $147,000—$170,000 USD

Benefits

• Competitive hourly rate
• 401K company match that vests immediately
• Team bonus opportunities
• Generous PTO
• Flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly
• Up to 85% discount on subscriptions to HelloFresh meal plans
• Access to Employee Resource Groups

About the Company

• Factor’s Retail business is moving from pilot mode into scale mode.
• The team needs a stronger commercial operating backbone across forecasting, trade planning, pricing, category analytics, new item commercialization, and performance management.
• This is a process leadership role for someone who is analytical, structured, commercially curious, and energized by building the systems that help a fast-growing retail business scale.
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain.

Equal Opportunity

• The Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.