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About the Role

The Clinical Manager, Child and Youth Mental Health will lead the SNAP Clinical Program, overseeing its clinical and operational performance to ensure high-standard service delivery aligned with the organization's mission, values, and evidence-based practices. This role involves leading, coaching, and supporting a team of clinicians, driving accountability for service delivery, team performance, and program outcomes, and fostering an environment of excellence that promotes knowledge-sharing and continuous improvement.

Responsibilities

Manage the growth and performance of the team, including leading, recruiting, supervising, and evaluating clinical staff.
Identify gaps and areas for improvement, fostering a culture of ongoing knowledge development.
Support performance management, development planning, and team effectiveness.
Oversee clinical work and program operations, including scheduling, workload distribution, and caseload management.
Ensure achievement of key performance indicators and service targets.
Apply a range of supervision approaches, both individual and group, and provide observational feedback.
Review clinical work and ensure the quality, consistency, and professionalism of assessment, treatment plans, and interventions.
Ensure adherence to CYFSA and YCJA legislation, Health and Safety requirements, accreditation standards, and regulatory professional guidelines.
Maintain a strong understanding of legislative and compliance requirements.
Monitor and communicate the volume and effectiveness of service delivery against agency and ministry standards.
Use data and measurement-based approaches to identify trends, risks, and opportunities for improvement.
Participate in the Clinical Managers group to ensure operational practices, standards, and procedures are consistent.
Support the management of program resources, including budgets and service plans.
Contribute to program planning, evaluation, and continuous quality improvement.
Ensure parents, children and youth feel empowered through participation in programs.
Keep the Senior Manager informed of service delivery issues while recommending improvements.

Requirements

Registered therapist or Social Worker with a Master’s Degree in Social Work or a related discipline.
In good standing with a relevant professional college.
Extensive clinical experience working with children and youth (ages 6–18), families, and groups.
Minimum of five years of experience providing clinical supervision in a clinical setting.
Strong knowledge of evidence-based therapeutic approaches (e.g., CBT, trauma-informed, attachment-based).
Solid understanding of privacy, ethical, and regulatory standards.
Experienced clinical leader who can guide staff through complex cases.
Ability to support high-quality service delivery and contribute to program effectiveness through sound judgment, collaboration, and accountability.
Hold a Master’s Degree in Social Work or a related discipline and be registered with a relevant professional college (e.g., OCSWSSW, CRPO).
Experience overseeing clinical service delivery, including managing workloads, caseloads, and service targets.
Comfortable balancing quality of care with operational effectiveness.
Ability to use data and measurement-based approaches to monitor outcomes, identify trends, and drive continuous improvement.
Ability to confidently navigate complex and high-risk situations, providing guidance to staff on crisis intervention, case management, and assessment, case formulation and treatment planning.
Sound judgment, emotional intelligence, and a calm, professional demeanor.
Effective communicator with strong listening and interpersonal skills.
Ability to build trust with staff, clients, and stakeholders.
Ability to adapt communication style to engage diverse audiences with clarity and professionalism.
People leader who fosters accountability, collaboration, and inclusion.
Ability to provide clear direction, constructive feedback, and ongoing coaching to support staff development and performance.
Approach work with professionalism, empathy, and a high standard of integrity.
Offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
Credential verifications and references are required.

Skills

Clinical supervision
Evidence-based therapeutic approaches (e.g., CBT, trauma-informed, attachment-based)
Privacy, ethical, and regulatory standards
Clinical leadership
Sound judgment
Collaboration
Accountability
Crisis intervention
Case management
Assessment
Case formulation
Treatment planning
Emotional intelligence
Communication
Listening
Interpersonal skills
Relationship-building
People leadership
Coaching
Integrity

Location

On-site at Euclid head office

Work Type

Full-time
On-site

Experience Level

Minimum of five years of experience providing clinical supervision

Education Level

Master’s Degree in Social Work or a related discipline
Registered with a relevant professional college

Salary/Compensations

$85,000 to $90,000 per annum

Benefits

Full health and well-being benefits
Generous paid time off
Flexible hours in a planned program environment
Focus on cross-disciplinary collaboration and knowledge sharing
Ongoing paid professional development opportunities and certifications

About the Company

Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy.
Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs.
At the Child Development Institute (CDI), we are passionate about helping our communities’ most vulnerable members and their caregivers.
Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed.
We are a place where professionals grounded in mental health, care, and well-being of infants, children and youth, come together in collaboration, learning and inclusion.
As a multiservice organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services, we address the whole person.
Every child and family that reaches out to us is unique, and we value and embrace their individuality.
We deliver the tailored support and tools they need to build life-long skills, positive mental health, and resilience.
Fostering positive transformations in mental health for over a century, CDI is a world-class leader trusted in helping children, youth and families through a wide range of evidence-informed services to build lasting change.
At CDI, we prioritize the mental well-being and work-life balance of our teams.
We acknowledge the reality of the emotionally demanding work each of us puts in every day.
We strive to create a collaborative, diverse, inclusive, and equitable space where creativity flourishes.

Equal Opportunity

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.
We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment.
We are equally committed to providing an inclusive and accessible workplace.
If you require accommodations, please reach out to us at careers@childdevelop.ca.