Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Legal Assistant provides administrative, legal, and client support services to the Education Law Unit. This role also serves as the primary Intake Coordinator for prospective clients by conducting intake screenings, conflict checks, and financial eligibility assessments.

Responsibilities

• Receives, screens, and triages intake calls from prospective clients regarding education law matters.
• Conducts conflict checks, gathers relevant case information, and completes financial eligibility assessments.
• Prepares intake applications and supporting documentation for review by attorneys and advocates.
• Opens, maintains, and monitors client files in accordance with agency procedures and case management requirements.
• Schedules client appointments, school meetings, hearings, and other case-related events.
• Explains documents to clients, obtains required signatures, and ensures proper completion of forms and records.
• Maintains regular communication with clients, attorneys, schools, and community agencies regarding case-related matters.
• Drafts correspondence, records detailed case notes, and enters information accurately into the case management system.
• Assists attorneys and advocates with preparation for school meetings, hearings, appeals, and other legal proceedings.
• Compiles program statistics, prepares reports, and supports data collection and program evaluation activities.
• Collaborates with internal programs and community agencies to connect clients with supportive services and resources.
• Conducts client follow-up communications and assists with client satisfaction evaluations.
• Maintains calendars and tracks important case deadlines and appointments.
• Conducts legal research and gathers information as assigned.

Requirements

• Associate's degree in Paralegal Studies required; or High School Diploma/GED and two (2) years of equivalent legal, administrative, or client service experience.
• Notary Public License preferred; if not currently licensed, ability to obtain licensure within six (6) months of employment.
• Knowledge of general legal office procedures, case management practices, and client intake processes.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and attorney schedules simultaneously.
• Excellent attention to detail and ability to maintain accurate records and documentation.
• Proficiency in Microsoft Office Suite and case management software systems.
• Strong verbal and written communication skills, including the ability to communicate effectively with clients and community partners.
• Demonstrated ability to work collaboratively in a team environment and build positive working relationships.
• Ability to work independently and effectively in both office and remote work environments, including use of virtual communication platforms such as Microsoft Teams and Zoom.
• Access to reliable transportation and ability to travel to agency offices, schools, courts, and other locations as required.
• Demonstrated empathy, professionalism, and cultural sensitivity when working with diverse client populations.
• Commitment to social justice and a passion for serving underprivileged communities.

Skills

• Microsoft Office Suite
• Case management software systems
• Virtual communication platforms (Microsoft Teams, Zoom)
• Legal research

Location

• Rochester, NY

Work Type

• Full-time
• Hybrid

Experience Level

• 2 years of equivalent legal, administrative, or client service experience (if no Associate's degree)

Education Level

• Associate's degree in Paralegal Studies
• High School Diploma/GED

Benefits

• Hybrid Work schedule
• Paid Lunch Hour
• Employer contributions toward health and dental insurance plans
• 15 days of vacation to start (More based on experience)
• 96 hours of sick leave
• 48 hours of personal time
• 14 paid holidays a year
• $600 per year internet stipend
• 3% match on the 401(k) or Roth 401(k) plan
• $3,000 salary differential for being proficient in a program-relevant language
• Professional development opportunities
• Public Service Loan Forgiveness qualifying employer
• Employee Assistance Program
• Employer contribution toward parking fees

About the Company

• Dedicated to ensuring dignity, equality, and fairness for over 100 years.
• Proud recipient of Greater Rochester Association for Women Attorney’s 2022 Family Friendly Award!

Equal Opportunity

• The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.