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About the Role

New Horizon is seeking a dedicated Jobs, Education and Training (JET) worker to support young people facing homelessness. This role involves providing 1:1 advice, guidance, and group sessions to help young individuals access opportunities, build skills, and take their next steps. The position is fixed-term for 12 months and requires working directly with young people in a busy day centre environment.

Responsibilities

• Developing and delivering the Jobs Education and Training (JET) programme, creating routes into jobs, education, and training for young people with multiple needs.
• Delivering ongoing support and casework to young people regarding their employment and education options, and maximising opportunities to gain skills and education.
• Developing a network of partnerships with external relevant statutory and voluntary sector agencies to provide new and appropriate opportunities for these young people.
• Formulating Service Level Agreements where appropriate.
• Working within the Youth Work Team to deliver a holistic service to young people who are unsafe or facing homelessness and enabling them to move on to independence.
• Referring young people to other internal New Horizon Youth Centre teams to support their overall progression, including rough sleeping, housing, health and youth justice.
• Contributing to the management and development of the day centre, including attending daily handover meetings and addressing Health and Safety and safeguarding issues as a priority.
• Promoting and representing NHYC at relevant external forums and meetings.
• Monitoring and evaluating young people’s progress to ensure the JET programme meets the standards required by external assessors and funders.
• Recording all contacts with clients appropriately and maintaining all relevant files and recording systems up to date.
• Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.
• Attending reflective practice, JET team meetings, staff meetings and Youth Work team meetings.
• Continuously reviewing own working practices in line with client feedback and current best practice.
• Reviewing and evaluating own performance to identify strengths and areas for development.
• Identifying own learning/development needs and opportunities.
• Contributing positively and constructively to the development of the teams, service and NHYC.
• Covering for other members of the team where necessary.
• Following NHYC’s policies, procedures and performance expectations in all functions of the post.
• Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services or Leadership Team.

Requirements

• Ability to work effectively with young people facing homelessness, or a similar vulnerable group, to identify personal goals, break down barriers, and support to find solutions.
• Experience developing and delivering jobs, education or training programmes and creating routes into employment, education, and training.
• Experience of planning and facilitating engaging group sessions with young people, demonstrating creativity, innovation, and cultural competence.
• A track record of managing a case list of clients including maintaining and updating records, completing assessments, creating action plans, goal setting, coaching, and making relevant referrals.
• An understanding of the kinds of behaviour young people might demonstrate.
• Ability to understand this behaviour in a trauma-informed way and developing strategies for managing behaviour effectively.
• Demonstrable experience working effectively and communicating with groups of people from a range of backgrounds and with diverse experiences and language levels.
• Experience creating and maintaining external partnerships to achieve organisational aims and objectives, including representing the organisation at external meetings and events.
• Experience of using IT systems (including knowledge of databases) to support the achievement of personal and collective work goals.
• A working knowledge of, and demonstrable commitment to Equity, Diversity and Inclusion.
• Experience and knowledge around safeguarding and health and safety policy and procedures for children and vulnerable adults.
• Up-to date working knowledge of Local and National Government policies relating to employment, education, benefits, housing, and young people.
• An understanding of the issues, barriers, and challenges which young people experiencing homelessness might be facing, especially at the point of accessing help and support.
• Willingness and ability to work outside of normal hours on occasion (within New Horizon’s flexible working arrangements), including work over the Christmas period when required.
• Willingness to work flexibly in response to changing organisational requirements.
• Willingness to work from different sites including our day centre in Camden.

Skills

• Providing jobs, education and training support
• Working with young people
• 1:1 advice and guidance
• Delivering group sessions
• Supporting young people to access opportunities
• Building skills
• Working in a busy environment
• Forming positive relationships
• Supporting young people to overcome challenges
• Casework
• External partnership development
• IT systems proficiency
• Safeguarding
• Health and Safety

Location

• New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

Work Type

• Full-time
• Fixed-term

Experience Level

• Experience in providing jobs, education and training support
• Experience developing and delivering jobs, education or training programmes
• Experience planning and facilitating engaging group sessions
• Track record of managing a case list of clients
• Experience working effectively and communicating with diverse groups
• Experience creating and maintaining external partnerships
• Experience using IT systems

Salary/Compensations

• £32,136 to £35,778.08

About the Company

• New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness.
• The JET team works with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.
• New Horizon also runs a busy day centre from Monday to Friday with an open-access drop-in from 10:00-13:15.
• We provide basic needs support to young people experiencing homelessness, such as providing breakfast and lunch, clothes, toiletries, showers, laundry facilities and Wi-Fi.