Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Cadent's Self-Service line of business is seeking a qualified Account Manager to join its team. The position will be key in Cadent's efforts to grow its self-service offering. The AM will manage the client relationship from early-stage evaluation of the platform through the signing of a longer-term services agreement and later work to grow the client’s media buying through our proprietary demand-side-platform. As AM, you will consult clients on Cadent capabilities and best practices to ensure campaign success and client satisfaction. In this role, you will also collaborate with Sales to maximize share-of-wallet and make proactive upsell recommendations. As the main liaison between the client and the business, you will also work to coordinate internal stakeholders across the Finance, Operations, Partnerships, Product, and Sales teams to service clients.

Responsibilities

Establish and manage relationships with new and existing self-service clients, focusing on both the high-level partnership as well as campaign-specific support
Carry out regular tasks to support the relationship, including billing, coordinating client interactions, and other operational needs
Advise clients on high-level platform capabilities and campaign setup best practices, including structure, targeting, and pixel placement to support successful execution and user satisfaction
Act as the main point of contact for assigned accounts and ensure client deliverables are provided in a timely manner
Contribute to business reviews and collaborate with sales to establish ways of improving the working relationship with clients and grow Cadent's share-of-wallet
Actively upsell when performance and/or offerings align with customer’s business needs
Execute client requests coordinating amongst the appropriate stakeholders across Operations, Partnerships, Engineering, Marketing, and Finance
Keep abreast of digital media developments and industry technologies and capabilities
Work with Associate Account Managers to give them exposure to day-to-day tasks

Requirements

Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Skills

digital programmatic
digital media planning
digital media buying
digital adtech account management
client services
demand-side platform (DSP)
Salesforce
JIRA

Location

Manhattan
Philadelphia
San Jose

Work Type

Full-time

Experience Level

1-2 years

Education Level

Bachelor’s degree

Salary/Compensations

USD $80,000.00 - USD $90,000.00 /Yr.

Benefits

Inclusive health, dental, and vision plans
Enhanced support for reproductive health, family planning, and new parents
Employer contribution to HSA
Pet Insurance
LegalEase Legal Assistance
Critical Illness coverage
Hospital Indemnity coverage
Accident coverages
Generous and inclusive paid parental leave
Mental health support and Employee Assistance Program (EAP)
Free access to the Calm App
Monthly Wellness reimbursement
Special discounts through LifeMart and Plum Benefits
Flexible Time Off (FTO) policy
Company breaks
11 observed Federal holidays
Summer Fridays between Memorial Day and Labor Day
401(k) participation with discretionary employer match
Life, Short-term, and Long-term Disability coverage
Cell phone and WiFi stipend
Pre-tax commuter benefits
Access to certified financial coaches and planning tools

About the Company

Cadent ignites seamless connections between brands, publishers & consumers.
Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey.
Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently.
Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity.
Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally.

Equal Opportunity

Cadent is an Equal Opportunity Employer and is committed to supporting all it’s employees when it comes to Inclusion & Diversity.
Cadent’s policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability.
This commitment is honored when it’s comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.