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About the Role

We are seeking a Product Owner to drive continuous product definition, innovation, and market alignment for our B2B SaaS and enterprise solutions. This high-impact role reports directly to the CEO and involves strong cross-functional collaboration, focusing on product strategy at the intersection of AI, customer data, and phygital experiences.

Responsibilities

• Continuously define and evolve product features and roadmap aligned with business goals.
• Translate market needs, customer insights, and emerging trends into actionable product strategies.
• Drive innovation in AI-powered experience rewards and engagement ecosystems for retail and enterprise clients.
• Conduct deep market research to understand industry trends, competitor positioning, and evolving customer expectations.
• Identify product-market fit opportunities across retail, brick-and-mortar, and hybrid commerce models.
• Stay ahead of developments in Customer Data Platforms (CDPs), AI-driven personalization, and loyalty, rewards, and engagement ecosystems.
• Design end-to-end product experiences, including feature definition, user journeys, and value propositions for B2B clients.
• Strategize for marketplace models and partner ecosystems.
• Define scalable frameworks for phygital product experiences blending offline and online engagement.
• Work closely with engineering and data teams to define AI-enabled features and workflows and leverage data for personalization, engagement, and automation.
• Rapidly learn and collaborate with fully trained AI agents for product development, automation workflows, and intelligent feature building.
• Contribute to training and improving new AI agents and systems.
• Partner with Marketing for positioning, messaging, and GTM.
• Partner with Business Development for client insights and partnerships.
• Partner with Operations for product delivery and scalability.
• Act as the bridge between business, technology, and customer experience.
• Own product lifecycle from ideation to launch to iteration.
• Translate high-level strategy into clear execution roadmaps and deliverables.
• Drive lean and agile product development practices.

Requirements

• Experience in product strategy and vision.
• Experience in market intelligence and research.
• Experience in product design and marketplace strategy.
• Experience in AI-driven product development.
• Experience in cross-functional collaboration.
• Experience in execution and ownership of product lifecycle.
• Experience with lean and agile product development practices.

Skills

• Product Strategy
• Product Vision
• Roadmap Development
• Market Research
• Customer Insights
• AI
• Phygital Experiences
• Customer Data Platforms (CDPs)
• AI-driven Personalization
• Loyalty Programs
• Rewards Programs
• Engagement Ecosystems
• Product Design
• Marketplace Strategy
• Agile Methodologies

Location

• New York City, NY

Work Type

• In-person
• Onsite

About the Company

• BDIPlus is passionate about helping organizations unlock the value of their data through innovative technology, analytics, and AI-driven solutions.
• We foster an environment where curiosity is encouraged, achievements are recognized, and every team member has the opportunity to make a difference.