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About the Role
Akeneo's Product Cloud empowers brands and retailers to transform raw product data into compelling experiences across all sales channels. The Activation Platform is key to this transformation, facilitating customer onboarding, channel management, AI-driven experiences, and reliable data flow. We aim to make the Activation Platform the category leader by innovating how customers approach their work.
Responsibilities
- Manage customer onboarding to ensure new customers can go live with products in their channels within days, reducing reliance on support and services.
- Develop the customer control plane, a central interface for customers to monitor and manage their activation channels.
- Innovate agentic and AI-native experiences to automate routine activation tasks and optimize human involvement.
- Shape the data orchestration layer for ingesting data from sources and distributing it to various external systems, focusing on modeling, monitoring, and self-healing.
- Define and manage the platform's APIs, determining what constitutes a first-class API versus an implementation detail.
Requirements
- Comfortable engaging in technical discussions regarding APIs, data models, system resilience, and failure modes.
- Experience shipping products in technical areas such as platforms, integrations, data, developer-facing tools, or AI-native products, including making decisions on exposure, abstraction, and deprecation.
- Ability to view onboarding and time-to-value as product challenges rather than marketing or services issues.
- Proven experience in conducting user discovery, identifying patterns, and documenting findings to influence decisions.
- Capacity to maintain a clear point of view and adapt it based on new evidence.
Skills
- API design
- System resilience
- Data model decisions
- Agent behavior
- Data integration
- AI/agentic products
- Onboarding-as-a-product
- Event-driven architectures
- Workflow/orchestration engines
- Distributed systems
- Developer platforms
- PLG-shaped products
- B2B SaaS
- E-commerce
- Merchandising
- Data teams
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Work from Anywhere
Experience Level
- Technical PM role
Benefits
- Flexible working hours
- Hybrid setup (3-4 days WFH)
- Work from Anywhere for up to 30 days per year
- 25 days of annual leave (UK)
- 34 days of annual leave and RTTs (France)
- £450 home office budget (UK)
- €500 home office budget (France)
- £80 monthly sustainable transportation allowance (UK)
- 50% discount on public transportation pass or €45/month Sustainable Transportation Allowance (France)
- Meal vouchers (France)
- 26 weeks of paid maternity leave (UK)
- 4 weeks of paid leave for the second parent (UK)
- Up to 20 weeks of fully paid shared parental leave (UK)
- Gradual return to work program (UK)
- 16 weeks of paid maternity leave (France)
- 4 weeks of paid leave for the second parent (France)
- 2 paid volunteering days annually
- Employee Resource Groups
- £1,000/€1,000 annual budget for personal professional development
- Career paths
- Internal mobility opportunities
- Women in Leadership Programme
- 8-week onboarding program
- Company-paid private medical insurance
- Pension plan (UK)
- Group income protection (UK)
- Group life cover (UK)
- Life insurance covering up to 5 years of salary (France)
- Income protection (France)
- Mental health support
About the Company
- Akeneo is the Product Experience (PX) company and a global leader in Product Information Management (PIM).
- We create a world where every product interaction guides consumers and professionals to the best purchase.
- We foster an inspiring environment for our employees, encouraging growth and impact from day one.
- Our culture values open communication, shared successes, and meaningful relationships.
- Learn more about our culture and values via our Career page.