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About the Role

Dixon Hall is seeking a dedicated RGI Specialist to join their Real Estate & Property Management team. This role is responsible for managing and administering the Rent-Geared-to-Income (RGI) program, including calculations, annual reviews, subsidy administration, tenant file compliance, and reporting.

Responsibilities

• Schedules, issues, and receives necessary documentation from tenants for annual income reviews, mid-year changes, and household composition changes in accordance with RGI guidelines.
• Collaborates with Housing Services teams and Managers to support tenants through the annual review process.
• Seeks assistance from Case Managers and support staff for documentation and rent calculation information.
• Notifies tenants in writing of rent-geared-to-income calculation decisions per RGI guidelines.
• Maintains manual and electronic tenant files according to RGI guidelines and organizational standards.
• Notifies tenants of annual rent increases in accordance with the Residential Tenancies Act.
• Works closely with the Property Administrator, providing coverage as needed.
• Provides management support to Property Managers.
• Ability to communicate verbally and in writing in languages other than English is an asset.

Requirements

• Community college diploma in Business Administration or related field; equivalencies will be considered.
• Rent-Geared-to-Income (RGI) Certification required.
• Minimum 2 to 3 years of directly related experience completing RGI calculations and annual reviews.
• Working knowledge of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights Code, and Landlord and Tenant Board processes.
• Advanced computer skills in Microsoft Office applications including Excel, Word, and SharePoint.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Knowledge of community resources and services.
• Certificates in first aid, CPR, crisis prevention, and intervention are assets.
• Must be legally qualified to work in Canada.
• Able to provide a Vulnerable Sector Screening check with a 'Clear' or satisfactory result.

Skills

• RGI calculations
• Annual reviews
• Subsidy administration
• Tenant file compliance
• Reporting
• Microsoft Office (Excel, Word, SharePoint)
• Oral communication
• Written communication
• Interpersonal skills
• Community resource knowledge

Location

• Onsite

Work Type

• Full-time
• Permanent

Experience Level

• 2-3 years

Education Level

• Community college diploma
• RGI Certification

Salary/Compensations

• $75,000 CAD Annually

About the Company

• Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.
• Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences to achieve their goal of inclusivity and diversity.

Equal Opportunity

• Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.
• If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.
• Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.